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Storm and Flood Recovery News

Dear resident,

What a busy month March is proving to be with the Recovery pop-up hubs hitting the road again, the upcoming Insurance Council Event being held and our new Community Recovery Outreach Team will start visiting residents who have been directly affected by the storm event.

On top of all that we've been busy finding ways to repurpose the remaining storm logs. Over 50 truck loads of storms logs and material have been transported from Coldstream station to Romsey. This material will be for repurposed for environmental value and milled into timber products. These milled products will be returned to Council and various community groups as fencing posts and bollards for our parks and reserve, along with sleepers and thousands of planting stakes to be used in Councils various revegetation programs.

A reminder that if you’d like to talk with one of our Storm Recovery team you can call us on 1300 368 333 or 0477 056 265 or email us at  communityrecovery@yarraranges.vic.gov.au.
 

Insurance Council offers free support and advice at online event

Were you impacted by the severe June 2021 storms and floods?

The Insurance Council of Australia is hosting virtual consultations for Yarra Ranges policyholders affected by the June 2021 severe weather event.

Disaster recovery experts and insurance company representatives are offering free advice for storm-related issues, including dealing with insurance, tenancy, loss of documents and more.

Virtual video or phone consultations are available in 30 minute blocks and is due to take place on Thursday 31 March 2022 from 9am – 8pm.  

Book in for a consultation

Meet our Community Recovery Outreach Team

As part of Council’s storm recovery, the Community Recovery Outreach Team will be conducting door knocks over the coming months, commencing in Kalorama from 22 March.

The team will be visiting a selection of residents who were impacted by the storm to offer support and help residents navigate the various services that may be available to them as a result of storm and flood damage.

The door-knocks will take place over several weeks and provide advice which may include:
  • An initial brief chat about your needs and what next steps might be appropriate
  • Referrals to support agencies and services
  • Information on how to access local services for additional support
The information gathered will help us to meet residents' current needs and Council staff undertaking the home visits will be carrying all relevant identification and complying with current COVID restrictions.

If anyone has not received a visit and would like one please contact Sue Jack on 0477 056 265 during business hours.

Pony Club jumping for joy after donations of tree logs

The Lilydale and Mooroolbark Pony Club, located in Yering, is jumping for joy after Yarra Ranges Council donated 15 logs from last year’s June storm to the club for use as equestrian jumps.

Yarra Ranges Council has been actively engaging with the community to determine ways in which logs that are too big to be milled can be repurposed to benefit the community into the future.

The new jumps will help ensure the club is offering the best equipment for its members into the future.

Read the full story

School holiday activities

Easter school holidays are just around the corner and we've prepared an exciting range of holiday activities.

The Family and Children's Services team are running Seek and Find Nature Hunts, Build your own Bird Feeder sessions and more - a great way to unwind for both you and your child.

View Council's events information

Second Pandemic and storm survey result released

Yarra Ranges Council second Pandemic and Storm survey results have revealed that respondents are feeling a little more optimistic with some improvements in mental health, anxiety and social connection.

The second survey, conducted in January 2022, focused on how more than 400 residents felt about things such as employment, housing, mental health services and the effects of the Covid-19 pandemic and June storm.

While the survey has shown that fallout from these events is still being felt in the community, Council is still working to best respond to the evolving needs of our community.
View the full survey results

Do you need to promote an event?

Are you running an event to help bring the community together? Would you like to promote it on Council's website? Or are you thinking about organising a community event?

Community events are essential for community recovery and wellbeing after devastating weather events. Community events bring people together to re-connect, support each other and increase mental wellbeing through fun, play and human connection.

There's plenty of useful information on Council's website about how to manage community based events.

Whether it be a community meal, outdoor movie night, art exhibition, tree planting or creative experience you can register your event on the Yarra Ranges Council website.

Register your event here
Seasons for Growth supporting children with grief

The State Government has funded Council to provide two Seasons for Growth Programs free for children in Grades 1-4 who have been impacted by the June storms.
 
The program aims to help children understand that they are not alone in their experience of change, loss and grief and to build their communication, decision making and problem-solving skills within a safe and supportive peer group learning environment.
 
The four session program will be led by accredited and experienced facilitators. The sessions will run for two hours on Saturdays from 7 May-28 May in the Kalorama/Olinda area (venue TBC). Places are limited.
 
For more information or to express interest in your child participating, please contact Jess Adams, Community Recovery Officer at j.adams@yarraranges.vic.gov.au.
 

Ridgewalk and recovery 

RidgeWalk has had a focus on recovery since the storms of June 2021, which impacted many of the proposed project trails and communities of the Dandenong Ranges.

The project team has worked closely with Parks Victoria to prioritise the clearing of areas with high community usage and continues to support recovery of these areas by incorporating the repair of damaged trails and assets in the RidgeWalk roll out.

RidgeWalk will also collaborate with Parks Victoria to reuse fallen timber within the design of the trails.

The project shares goals with community recovery efforts and commemoration in Kalorama Park. A proposal for artwork and landscape design which recognises the storm event by the community, led by Rescue Logs and other local community members, has great potential for complimenting the RidgeWalk trail as it winds through the park from May Moon track to the Five Ways lookout.

The RidgeWalk team will continue to work with this community project and others to complement and support the artistic collaborations in these much loved areas.

Learn more about Ridgewalk

Connect with us at the next pop-up recovery hub

Our Community Recovery teams are excited to be back out on the road again to meet and chat with our storm impacted residents and communities and help provide connections with the people who can support you and your recovery.

If you haven’t been to one of our Community Recovery Hubs on the Road before and you or someone you know has questions, needs information or access to support related to storm recovery, drop in to our next pop-up at the Mount Dandenong Community Parklet near Olinda Pizza, on 5 April from 1pm to 5pm.

Silvan storm debris removal 

Over the last few months, Melbourne Water crews have been working to repair impacted assets in the area, including Silvan Dam. Throughout March this work continues and residents living close to Silvan Dam may notice extra vehicles on the road as Melbourne Water and VicForests remove storm debris. 

Melbourne Water has engaged VicForests who will work under the guidance of Melbourne Water’s local team of ecological and forestry experts to ensure that the long-term ecological interests and biodiversity of the area are maintained.

Find out more
Still Standing exhibition highlights resilience after storms and pandemic

Yarra Ranges Council is supporting a host of talented artists from Kapi Art Space in their latest exhibition aptly called Still Standing, which focuses on building resilience and wellbeing following the June storm and COVID pandemic.

The Kalorama-based not-for-profit arts organisation is comprised of 32 artists who have worked through their trauma from the past two years to create over 53 pieces of art.

This is one of several Art projects supported and funded by Yarra Ranges Council and the exhibition is running from 4-13 March at Kapi Art Space although some of the art work will continue to be exhibited past this date. 

Learn more about the exhibition

Helpful contact information

Yarra Ranges Council - Community Recovery Team
For a range of support services and advice, contact Yarra Ranges Council's community recovery team.
1300 368 333
communityrecovery@yarraranges.vic.gov.au
Bushfire Recovery Victoria Storm and Flood Hotline
Access your own Recovery Support Worker
Mental health and wellbeing support
Financial counselling support
Information on available payments
1800 560 760
https://www.vic.gov.au/storm-clean-up-program
Energy and Water Ombudsman Victoria (EMOV)
For resolving complaints about electricity, gas and water companies. Free for Victorian customers.
www.ewov.com.au
1800 500 509
EACH Financial Counselling Service
Financial counselling is a free and confidential service available for anyone affected by an emergency.
9871 1817
fcintake@each.com.au
Eastern Community Legal Centre (ECLC)
People living in the Yarra Ranges can seek free legal advice from ECLC.

1300 325 200
eclc@eclc.org.au
https://eclc.org.au/
 
Material Aid
If you are experiencing hardship, information on where to access material aid and other services can be found on Council's website.
 
Insurance
The Insurance Council of Australia is the general insurance industry body. Following disasters, we work closely with the community, government and insurers to help residents recover.

Please contact your insurer with any claims questions you may have. For general information, you can contact the Insurance Council of Australia on:

1300 728 228. 

 
National Debt Helpline
The National Debt Helpline is a telephone financial counselling service open from 9.30am to 4.30pm, Monday to Friday.

The financial counsellors at the National Debt Helpline can put you in contact with your local face-to-face financial counselling service.

1800 007 007
www.ndh.org.au

Recovery Hubs
The Yarra Ranges Council Recovery Hub at Karwarra Gardens is temporarily closed and will reopen soon.

If you need assistance please contact the Community Recovery team by calling 1300 368 333 or emailing communityrecovery@yarraranges.vic.gov.au
 
Renters Assistance
Tenant advice line 9416 2577
Monday to Friday 10.00 am – 2.00 pm
tenantsvic.org.au
Telecommunications
Free and independent phone and internet complaint services
1800 062 058
www.tio.com.au
Yarra Valley Water
If you’re concerned about being able to pay your bills, Yarra Valley Water can offer extra support and flexibility to suit your situation.
1800 994 789
https://www.yvw.com.au/help-advice/help-my-account/financial-help
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