Dear MCA Members,
Our next meeting:
When: Tuesday, April 12 2022
Time: 6:00 pm to 9:00 pm
Where: Judy’s Place, 3977 Government Blvd, Mobile, AL 36693
Please:
RSVP for Seating
Guest speaker: Dr. Matt McKean with the Orthopedic Group, Mobile, AL.
Topic: Foot and Ankle
Adjuster Round Table: Will be from 5:00pm to 6:00 pm to discuss Xactimate® X1 before each meeting. We will have topics each week to include property and flood.
Door Prizes are welcome!
We look forward to seeing everyone on Tuesday April 12, 2022
Best regards,
Mobile Claims Association 2021-2022
March Meeting Minutes
The MCA held their meeting on March 8, 2022 at Judy’s Place in Mobile, Alabama.
Adjuster Round Table: 5 pm – 5:45 pm
The adjusters round table discussed how to create template claims for wind and flood. Joe Morris demonstrated how to copy from project the template claims into your active claim. Once you have completed the transfer than you can send the active claim to the cloud. Once in the cloud, you download into the Mobile APP. Joe demonstrated the Disto D2 that was blue toothed to the Mobile APP. He reviewed the flyout menu and how to measure a room using the Disto.
Topics of discussion was the Mobile APP, Lidar and the Matterport Camera.
Special thanks to our 2022 Sponsors:
- Platinum Sponsor: Alabama Orthopaedic Clinic, P.C.
- Gold Sponsor: Professional Estimating Service, Iinc
There was a total of fourteen in attendance. Our MCA President, Joe Morris introduced our guest speaker Terry Sutton, Regional Account Manager for Stephens Engineering Consultants, Inc. Terry provided continuing education courses and credits to the adjusters in attendance. In addition to Alabama, Terry also provides continuing education classes for Texas and Florida.
Terry provided us with an informative slide show that consisted of more education knowledge regarding consumer services and professionalism with seven great acronyms that were excellent topics he discussed of great customer service is - B-E R-I-G-H-T.
B - Balance – Balance and maintain your professionalism
E - Empathy – Listen to their needs. Make your insureds/clients feel important
R - Respect – You will never respect other people unless you first respect yourself
I - Inform – Communicate, document, turn on your phone, answer your phone.
G - Gratitude – Be thankful. Express thankfulness.
H - Humanity – Say you are sorry and take responsibility for your mistakes.
T - Take measure – be willing to receive or have constructive criticism.
There were great door prizes throughout the meeting
Special Thanks to our door prize donors.
- Jeff Merritt with Echo Show
- Our guest speaker Terry Sutton $25 gift card to Starbucks
- TSS Cleaning Service, LLC: $25 gift card
[SIC]
2022 MCA Meetings Schedule
Location: All meetings will take place at Judy’s Place, 3977 Government Blvd, Mobile, AL
Time: 6:00 to 9:00 pm
Adjuster Round Table will be from 5:00pm to 6:00 pm to discuss Xactimate® X1 before each meeting. We will have topics each week to include property and flood.
- May 10, 2022
- MCA election of officers 2022-2023.
- Please also be in attendance and bring a guest with you and any interested member or guest for this election.
Membership Renewal
Our new members and current membership drive is still in force!
Membership fees are
due on September 1st. and cost is $50.00 per person (
Cash or Check only - we do not accept Credit Cards) If you have not submitted your membership renewal, please
click here to download membership form,
fill it out and bring it with you or if you prefer we will have our membership tables set up at each monthly meeting where you can also complete these forms and pay your membership fee.
Make checks payable to: Mobile Claims Association
Mail checks with application to: MCA
P.O. Box 161357
Mobile, AL 36616
Update your profile here