No Rules Rules: By Reed Hastings and Erin Meyer
Book review by Chris Bond, Hope Chapel, Bristol
Within the Kairos Connexion network we share a vision for church that is a mobilised body of Christians actively building the Kingdom wherever they are. Alan Hirsch talks about each believer having within them this kernel of Kingdom DNA that has the potential to multiply exponentially. A lot of our discussions are around how we curate environments for this Kingdom potential to grow.
No Rules Rules tells the story of culture and environment building within Netflix. It’s not a Christian company but many of the values around empowerment, de-centralisation, and risk-taking are close to our own.
What is so useful about the book is it goes beyond just sketching an inspirational vision. It explains how they have implemented this culture, re-shaped it based on what has and hasn’t worked, and then developed it further.
For example, in our churches we probably share a desire for people to innovate and develop new missional visions. We see some of these succeed and others not. We try to balance giving people the encouragement to have a go whilst also share our wisdom of what we suspect may not work. Netflix similarly wants its employees to be driving new ideas and taking risks. There are some rich insights into how they have created an environment where these risk taking ideas are successful more often than they were previously.
Another section of the book goes into how Netflix people lead ‘with context not control.’ Again these insights are relevant to us on our journeys:
“Leading with context is more difficult but gives considerably more freedom to your employees. You provide all the information you can so that your employees can make great decisions and accomplish their work without oversight or process controlling actions.”
“When one of your people does something dumb, don’t blame them. Instead ask yourself what context you failed to set. Are you articulate and inspiring enough in expressing your goals and strategy?”
So, this is a great read to help us build church environments with cultures that support risk- taking, ownership, continual growth and learning.
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