Every year, spring offers a new opportunity to revive that which needs nurturing. As with any restorative project, the proper tools are needed to get the job done. Delivering crisis services and transforming care systems are no different.
RI Delaware was excited to be one of the pilot programs when DTRN launched in the State. Today, DTRN remains one of the most important items in the RI Delaware toolkit to direct the over 450+ monthly referral exchanges we receive within the platform.
We use DTRN to receive referrals from local emergency departments and other agencies throughout DE, MD, and PA. Our teams use the platform to arrange transfer and continuity of care services, and our peers use it to connect guests to services according to provider recommendations and individual goal plans.
In a crisis setting, time is of the essence. By implementing DTRN, the request for outpatient services is contained in a simple document, ultimately saving time. We will continue to use both the administrative capabilities the DTRN team provides for data tracking as well as peer and clinician training so that we can use the system’s full capacity. This enables us to be efficient in assisting our guests in connecting to them to needed services. The RI Delaware team is excited about what this season will bring as we continue to partner with DTRN to transform lives – the RI way. #WeServeDEStrong
NaTascha Hughes
State Director – Delaware
Ellendale Recovery Response Center
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