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THIS MONTH'S TOP ARTICLES

Insurtech Success Stories: Still Waiting for Godot

We are still waiting for a clear sign that one of the big three -- Lemonade, Hippo and Root -- can survive in the middle term.

Why the Decline in Underwriting Quality?

Many underwriting leaders, amid the industry’s growing focus on expenses, growth and analytics, have taken their eye off the ball of traditional underwriting quality.

Payment Processes Must Be Simplified

Insurance companies pursue digital transformation and customer experience optimization but overlook some of the fundamentals. This is exemplified by payments.

The Next Era of Underwriting

87% of insurers said in a survey that they expect big changes to occur in underwriting within the next five years. In 2020, only 69% said the same.

The Cloud: Connecting the Insurance Ecosystem

Cloud-based platforms will let auto insurers make a critical pivot away from purely reactive claims response and processing to claims minimization and avoidance.

Blueprint to Counter Ransomware Attacks

Insurers have collaborated on a detailed plan for small and midsized businesses, which find themselves in the sweet spot for ransomware attacks.

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NEW PODCAST

Join Majesco’s Denise Garth and PwC's Melissa Card for a discussion on the challenges with expanding channels and compliance requirements complexity, and how next-gen distribution management technology comes into play to help insurers.

Listen Now

ITL RECOMMENDS

From the Editor

What Insurance Customers Actually Value

A survey by Hi Marley identifies two problems in the claims process that annoy customers, yet that would be easy to fix via technology and some training.

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Innovation Roadmap Webinar

As technology demonstrates its potential to transform the insurance industry, some insurers and startups are realizing it’s not a zero-sum game: they are stronger together than alone. Hear insurer and startup executives discuss this, and other perspectives gained from collaborating around insurance innovation and technology, in this Future of Risk webinar. Moderated by Paul Carroll, Editor in Chief of Insurance Thought Leadership, the panelists are Andy Cohen, President and COO of Snapsheet; Louis Gagnon, President and CEO of Foresters Financial Services Inc.; Peter Ohnemus, Founder and CEO of dacadoo; and Andrew Robinson, CEO of Skyward Specialty Insurance Group.

ITL FOCUS

September Focus: AI & Machine Learning

If you want to think about where AI can go from here, you can look back 25-plus years and see that the difference between then and now is, well, like magic, and then start to think about 10, 15 or 25 years from now.

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