Cancer care at the Queen Elizabeth Hospital in Gateshead has been rated one of the best in the country – and the best in the North East, according to the latest survey results.
The National Cancer Patient Experience Survey 2019 is conducted each year and asks a range of questions about the care patients receive during their cancer journey, from first appointments, to treatment and their ongoing care.
Patients gave Gateshead Health NHS Foundation Trust a rating of 9.1 out of 10 overall for their cancer care, the third highest score of the 143 trusts in England that took part.
Councillor Ian Patterson said "This is great news. We are really grateful to all those who work in the NHS. The Queen Elizabeth is a great hospital and I want to congratulate all the staff on this achievement".
Out of the 61 survey questions put to patients, Gateshead scored higher than the national average in 24 of them. These included:
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93% of patients always felt they were treated with dignity and respect
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95% of patients said they’d been given the name of their clinical nurse specialist and 92% found it easy to contact them
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95% of patients were told who to contact if they were worried about their condition or treatment after leaving hospital
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