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ⓘ COVID-19 Resources and FAQ

Upcoming

Responding to Tenant Concerns

Wednesday, August 12 2020 | Register Now

Did you know that Performance-Based Contract Administrators (PBCAs) have certain requirements imposed upon them to work with Owners and Management Agents as it relates to resident complaints? When a resident complaint is sent to your PBCA, what is your next step?

This webinar will demystify the resident complaint process. Walk away with tips and tricks on how to best resolve the issue and respond to your PBCA.

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Repayment Agreements: Requirements & Upcoming Changes

Wednesday, August 19 2020 | Register Now

Did you know Repayment Agreements (RPAs) ensure a tenant can afford their monthly payment even if they failed to submit or submitted incorrect information on an application, certification, or recertification? What do you need to include in the signed RPA document? Changes are coming with the implementation of TRACS 2.0.3.A. on recoding these repayments on your voucher submissions. This webinar will walk-through HUD’s requirements for valid RPAs and what you need to know to be in compliance.

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Training Schedule for August 2020

Responding to Tenant Concerns
Wednesday, August 12, 2020 | Register Now
Learn how to respond to tenant concerns at your multifamily property.

Repayment Agreements: Requirements and Upcoming Changes
Wednesday, August 19, 2020 | Register Now
Learn more about tenant repayment agreements and what to expect when TRACS 2.0.3.A is released.

Tenant File Review Worksheet
Wednesday, September 9, 2020 | Registration Coming Soon
Walk through each section of the form HUD-9834 and learn about the requirements in detail.

Click here to see our full schedule on our website.

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Training FAQ

Q: Do you offer custom training options?
A: Yes, we will work with you if your agency has a specific training need. We also perform a wide-range of administration and consulting services to help you meet HUD compliance.

Q: Do you provide discounts for AHMA members?
A: We partner with affordable housing organizations like AHMA to offer discounts or custom training options to their membership.

Q: Do you have other online training available?
A: Yes, we also offer on-demand occupancy certification. See our Training and Resources page on our website to see all our current topics.

Click to Contact Us

Learning remotely can feel like a daunting task, but we’re here to help. That’s why we’ve developed specific webinars to cater to your needs.

Wednesdays with CMS will bring you up to date training on a variety of topics with a focus on remote learning. Whether you're brushing up on tenant selection plans or preparing for an MOR, CMS remote training will guide you in an interactive environment, making sure you stay engaged and learn something new.

About CMS

As a department of Bremerton Housing Authority (BHA), CMS has been supporting affordable housing on a local and national level for almost 20 years. We are the current Performance Based Contract Administrator (PBCA) for Washington State, Nebraska, and Utah. Our expert staff successfully performs business in 4 time zones, oversees more than 600 Housing Assistance Payment Contracts (HAP) and 28,800 units of affordable housing.

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