It’s a year next week (on the 17th) since our helpline became a freephone service. Since then we’ve taken calls and emails, with how to complain about a service the most frequent reason for calling. The 17th of September is Patient Safety Day, which is why we chose it to as the helpline’s relaunch.
To share your experiences with our helpline team, call 0800 3457115 between 9.30am and 5pm on weekdays or email helpline@patients-association.org.uk. Our trained advisers offer free and confidential advice, information and guidance and are happy to answer your questions.
See our website for more ways to get in touch.
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