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Electronic Repeat Dispensing (eRD)
LPN Communication & Webinar Details

Good Morning

This message is for all Pharmacies

The LPN Chairs, Andre Young and Mike Maguire have been working accross the country to increase the uptake of eRD.  They have worked heavily with GP's to  increase awareness of eRD and how to use it.    They have asked us to send you the information below to help highlight the benefit to Community Pharmacy.  Alongside this they are putting on a webinar for Community Pharmacists. Details and links are also below.

If you can not see the information letter at the end of this message below please
click here to download it

Thanks
Sami
.


Community Pharmacy Webinar

"Maximising eRD benefits for my Community Pharmacy"


The same webinar will be run on two occasions to allow contractors a choice of when they would like to view the webinar:  Please use the linksbelow to access the webinar whihc will be run via Mircosoft Teams.

  1. Wednesday 30th September, 7.00pm - Maximising the benefits of eRD for my Community Pharmacy Webinar
  2. Tuesday 6th October, 7.00pm - Maximising the benefits of eRD for my Community Pharmacy
Advice to attendees:
 
- The event will last 40 minutes.
- Please join 5 minutes before the start to ensure you get set up in time for the start.
- To ensure you get a good connection please close any unneeded background applications that may use your broadband connection.
- To ensure the event runs to time there will not be a live Q&A however you can email 
england.cnepcn@nhs.net with any questions and these will be answered by the hosts. 
- A recording of the event will be available.
- Feel free to tweet during the webinar using the hashtag #NorthernERD.  
 


 

IMPORTANT:  Increasing the use of Electronic Repeat Dispensing (eRD)

Good news!  There is currently a large-scale NHS England initiative to increase the uptake of electronic Repeat Dispensing (eRD).  Many General Practices have already started this work and more will follow.  ALL Community Pharmacies MUST be ready for this change and to help support the smooth transition of patients onto eRD.  The purpose of this communication is to raise awareness of this initiative and to ensure YOU benefit from this massive opportunity. 


What value does eRD have for my Pharmacy?

eRD enables you to:
 
  • Improve stock control
  • Reduce owing’s
  • Manage your prescription workload more effectively
  • Increase dispensary efficiency
  • Reduce the number of patient contacts
  • Reduce the number of deliveries to the same patient
  • Retain patients at your pharmacy

What are our Top Tips for eRD?
  1. Good communication channels between the General Practice and the Community Pharmacy are essential for eRD to work smoothly. Be pro-active and contact your local Practice to see what plans they have and how they would like to communicate with you regarding eRD
  2. Ensure that your SOP for eRD is up to date and the whole team understand how eRD works.
  3. Ensure that the whole dispensing team know how to use the prescription tracker
  4. If there are any issues with downloading a prescription, make sure your system supplier earns the money that you pay them by helping to resolve IT problems whenever possible
  5. Ensure that everyone who gives medication to a patient is aware of, and asks, the four questions for eRD. It is especially important to check if PRN medications are required on each occasion.
Why is it so important to ask the four eRD questions?

Pharmacists are the safety net that protect patients from harm related to medicines. The four eRD questions are not a tick box exercise; they create an excellent opportunity for YOU to engage with your patients and to protect the most vulnerable.  Asking these questions helps ensure that people get the best out of their medicines and importantly, helps prevent a dangerous build-up of repeat medicines in the home.  In a recent high-profile case an elderly man, not on eRD, died due to an overdose related to an avoidable build-up of prescription medicines.

Are there any other sources of information that I can access?
Yes.  Please see the following links…

PSNC
https://psnc.org.uk/services-commissioning/essential-services/repeat-dispensing/
NHS Digital - eRD toolkit
Wessex AHSN eRD website section
 
We hope that the above is helpful. 
Best wishes,

Andre Yeung and Mike Maguire
Local Professional Network Chairs – NHS England and NHS Improvement

 
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Gateshead & South Tyneside LPC · c/o Lobley Hill Pharmacy · 72 Malvern Gardens · Gateshead, NE11 9lJ · United Kingdom