The Good Guidance collaborative group which I helped co-found, are sponsoring the itSMFnz Virtual Conference Series and next week we hold an "Ask Us Anything" sessions where anyone can share their work challenges and we will try to offer some advice. It's completely free, so if you have any thoughts / challenges / questions around
- Organisational Change
- Resilience in the workplace
- Service Management
- IT Operations Management
- Operational Excellence at an organisational level
- Lean thinking
- Knowledge Management or
- Technology to support IT Operations
Register here and submit your questions to events@itsmf.org.nz
 Finally, I have joined the LINQ Partner Programme, which enables me to use some very clever software while I work with clients to map value streams, identifying those involved and end to end cost of those value streams. We can then investigate improvements and identify savings before you even try them. I'd be keen to show you what it and I can do to help you identify and drive improvements.
Being part of the LINQ Partner Network also allows me to share additional information with you.
We’re very lucky to have best selling author Doug Laney presenting to us on the 25th of this month, and would like to extend an invitation to you to join us.
“Infonomics” is one of the defining principals of the digital economy. It enables an organisation to understand the value of the data and information it relies on to deliver successful business outcomes.
Without infonomics, it is unlikely that a business will manage its information as an asset which, when collected, stored, managed and used appropriately will enable people to deliver exceptional outcomes.
Doug Laney has been thinking about the management, measurement and monetisation of information for more years than most.
He has gathered hundreds of examples from organisations who have successfully changed their information outlook, creating new value from their data through the delivery of new products and services.
In this webinar, Doug will share his insights into the success that occurs when organisations become data-driven, utilising their information to create exceptional value for staff, customers and shareholders alike.
We’d love you to join us!
Date:
Friday 25th September
Time:
10:00am - 11:00am (New Zealand time)
Presenter:
Doug Laney - Originator of the field of Infonomics
Hosts:
Scott Kennedy - Managing Director of Fill The Gap
Neil Calvert - CEO of LINQ
To register go here https://event.webinarjam.com/channel/linq
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This week has reinforced my challenge to me to learn te reo Māori. I set myself the challenge to me aro ki ngā rerenga pu, ki ngā rerenga māmā noa iho (keep it simple, learn the fundamentals). To help with that I have been using my youngest daughter's school book. 
owever I am determined to be able to at least say a few key phrases by the end of this year, as well as understanding the key articles of te tiriti. 
