Your update for October 2020

A small number of GP Practices in Sheffield currently have a telephone prescription ordering service run by a trained team of NHS staff. It is open Monday to Friday, 9am to 3pm, and allows patients to call and order their repeat medication.

With the patient’s consent, staff look at the patient’s medication record, take a list of the medicines needed, and send the request for the prescription to the doctor electronically. The patient’s doctor issues the prescription and it is made ready for collection within 2 working days or dispensing by the patient’s pharmacy of choice within 4 working days as normal.

The prescription order line is one of a number of ways that patients can order their medicines from their doctor. The service has its own dedicated telephone number which patients use instead of their GP practice's number to order their medicines.

NHS Sheffield Clinical Commissioning Group is considering making this service available to all GP Practices and their patients in Sheffield. We would like to hear what you think about the way you currently get your repeat medication, and a new city-wide telephone prescription ordering service.

The survey is live until 1 November 2020 

As a member of the CCG Governing body, Lay Members are key individuals in the team that ensure the CCG exercises its functions effectively, efficiently, economically, with good governance and in accordance with the terms of the CCG’s constitution. In taking decisions as part of the Governing Body, they help ensure that:

• the interests of patients and the community remain at the heart of discussions and decisions
• the CCG commissions the highest quality services, maintaining a consistent focus on quality, integration and innovation
• decisions are taken with regard to securing the best use of the public money
• the CCG, secures health services that are provided to our local population in a way which promotes the NHS Constitution, improves individuals’ health and wellbeing, supports them to keep mentally and physically well, to get better when they are ill and, when the individual cannot fully recover, to stay as well as they can to the end of their lives
• the CCG is responsive to the views of local people and promotes self-care and shared decision-making in all aspects of its business; and
• good governance remains central at all times.