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October Newsletter

General Information
Longarmer Sales and Tips

Changing our Newsletter Format

We know people do not want to be flooded with a lot of email, so we have tried to send one newsletter a month and maybe a mid-month if there is new news.  Unfortunately, we have been loading it up with information and have been told that it is 'too long'. Our training site, MK Quilts University, has been focused on Pro-Stitcher (computerized) training for longarmers.  But we are increasingly providing free motion, ruler work, and general quilting projects for those that do not longarm.  

We hope to create shorter newsletters targeted at the sub-groups.  This will make better use of your time and hopefully you will not miss information that is important to you.  If you see emails that don't really apply to you, feel free to delete them.  It will likely take us a few months to work out the bugs. 

Your feedback is always welcome.

If you are considering buying a long arm by the end of the year, call us NOW!


Quilting with a sewing machine?  We can let you in on a secret announcement coming later this month.  We have options for a smaller budget!

Considering upgrading your longarm?  MK Quilts will help you sell or take in your old system on trade.  We are also working to keep more floor models available where we can save you more.

You want the best price and the best service?  MK Quilts is unmatched in our service.  We are making special purchases to insure that we have the machines to deliver the rest of the year at the lowest price to you.
Request a quote

or call 727-935-1739 - #3

Repeating Important Tip

Learn from other people's mishaps...

MOTOR ERRORS

An unsecured Pro-Stitcher carriage cable is the number one cause of motor errors.  The cable can catch on the carriage and encoder, so watch out for cable routing and any trips behind the machine.

The ribbon cables on other models of machines are also the primary trouble areas that lead to motor errors and encoder related issues.  Pay attention to your cable management and be kind to your cables.

Torque Setting

Do not exceed 300 without direction from HQ support.

If you are starting to have motor errors, it may be because your motors are 'burning in' and are now drawing more current.  Sudden changes of direction takes more 'energy' and may trip the Motor Torque Limit.  You have permission to increase the Motor Torque Setting to 300.  This may reduce the motor errors.
Try reconnecting the motors and/or machine instead of rebooting.  If something seriously goes bad, we still recommend a complete shutdown and reboot of both the machine and tablet.  Yes, it is a pain.  If you have to do it often, contact us as you are likely dealing with a cable issue.
Note that the screen grabs above were taken from a Pro-Stitcher in simulator mode.  If your tablet on your machine looks like this, no amount of reconnecting will fix your problem.
Many of these troubleshooting tips can be found in the MKQU troubleshooting course and will be put into a members only Knowledge Base.
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