Customer Story: RAC Insurance
The Royal Automobile Club of Western Australia (RAC) is a motoring club and mutual organisation, offering motoring services and advice, insurance, travel services, finance, driver training and exclusive benefits for their members. RAC has been around for more than 110 years, covers the largest geographical area of any automotive club in the world and is 100% local.
RAC engaged Integral to design and deliver a Strategic Business Simulation for its RAC Insurance group, part of RAC since 1947. The session was targeted at executive, senior and aspirant leaders, with all of RACI’s leaders taking part in the simulation. Its main goals were to help RACI team gain awareness of their critical organisational capabilities as well as to build and drive awareness of the need to be Innovative, Agile and Member Centric in its approach to change.
The end result was a really useful session in which participants were challenged to respond to realistic strategic problems, as well as gain exposure to what our critical capabilities really looked like in a business context. Feedback from the session was very positive and we now believe we have some strong foundations to work from as we look to accelerate our capability building and talent development programs.
Alisa Hocking – Talent & Capability Lead, RAC WA
> Read the full customer story here.
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