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TPMs must confirm all Product and Reward Orders in the M2 System by TODAY, Wednesday, October 21 at 10:59 p.m.
GSGI staff will be available for support from 8:00 a.m. – 9:00 p.m. at 800-342-8389 today, October 21. There will also be a live Q&A wrap-up session from 6-7 p.m. today, October 21 for anyone who would like help walking through their product and reward order submission.
Reminder: any online sales by girls are automatically added to the M2 System for you - this includes online orders where the customer selected girl delivery!
To enter in orders for girls in the M2 System:
For Product Orders:
From the Troop Dashboard, select “Paper Order Entry” under the “Product Management” section.
On the next page you will see all of the girls listed under your troop for Fall Product. You can click on a girl’s name to enter her Nut Order Card sales. Click save, in the bottom left-hand corner, after you have entered her sales from her Nut Order Card.
If a parent/guardian in your troop has already entered their Girl Scout’s Nut Order Card information, all you need to do is verify it is correct.
For Reward Orders:
From the Troop Dashboard, select “Rewards” under the “Rewards and Patches” section.
On the next page you will see all of the girls in your troop who have earned rewards or patches for Fall Product. If there is a “triangle” symbol to the right of a girl’s name, that means that they still need to make a reward selection. You can click on the girl’s name and make the selection for her.
If a parent/guardian has already entered their Girl Scout’s reward selections, all you need to do is verify the information is correct.
Important! Your order will automatically be submitted after Sunday, October 25. Once you have completed both sections for your troop there is no need to do anything else. Your order will automatically be submitted after 10:59 p.m. on October 25.
Note: Keep Nut Order Cards until product delivery. These will be given back to each family so they can deliver orders to their customers.
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Do you have customers waiting on their shipping confirmations? We were notified today that some direct ship orders, especially large orders, have been taking longer than the standard 1-2 weeks before shipping. This is due to continued delays in shipping and transportation due to the COVID-19 pandemic. Customers will receive a shipping confirmation email once their order has shipped. Thank you for your patience!
M2 Customer Service is also available at 800-372-8520 if you need to check the status of any orders.
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There are just a few final steps in wrapping up the Fall Program! Here are some details about the upcoming auto-withdrawal for Fall Program funds.
On October 29, TPMs will receive an email from GSGI with the total amount to be withdrawn for the Fall Program.
If necessary, Payment Adjustment Forms and Girl Shortage Forms are due by 5:00 p.m. on November 2. Any forms received after that date will not be processed in time to change the auto-withdrawal amount. Remember to submit a Product Program Permission Form with all Girl Shortage Forms!
On November 5, the auto-withdrawal will take place. This will automatically withdraw the amount due from your troop bank account (troop proceeds will remain in the account).
Please be sure your bank information is up-to-date in the M2 System! See the October 8 Shout Out if you need a refresher on how to enter this information. Have any questions? We’re happy to help! Email us at info@gsiowa.org.
For Juliettes, or girls selling individually, make sure to deposit all cash and checks, in their original form, no later than October 26 using your deposit-only card. If you would prefer to drop off money at a council shop, check out our current business hours or email info@gsiowa.org to arrange a time.
Pro-tip: If a parent/guardian still needs to turn in money for Fall Product, they can enter the order as a girl-delivered order for their Girl Scout, with them as the customer. Just make sure that you don’t “double count” and also enter the order as a Paper Order Card entry in the M2 System. If a parent/guardian has any checks to turn into you, they cannot use this method, but they can for all cash sales!
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Next up are nut and candy deliveries for your troop! These will occur between November 6 and 11. Your Service Unit Product Chair (SUPC) will notify you when they know the date and time your product will be ready to pick up. Rewards will be delivered to the service unit by the beginning of December and will follow the same process.
If your service unit does not have an SUPC, your Volunteer Experience Manager will work with troops in your area to find a delivery location and communicate the delivery date and time once that is determined.
Picking up product and rewards for your troop:
- Before you go to pick up the nut and candy or rewards for your troop, print your Delivery Ticket (found in M2 under Reports). This will show you what you should be picking up that day.
- Be sure to count items TWICE before you sign a receipt.
- If you notice anything damaged or missing, note it on your receipts and let GSGI know as soon as possible!
- Both you and the SUPC should sign the Delivery Ticket and should each keep a copy.
Distributing items to your troop:
- To sort items by each girl, print the Girl Order report (found in M2 under reports). Don’t allow any pickups until you have sorted them for everyone.
- Give parents/guardians a date and time that they can pick up their items.
- Both of you should count the items TWICE before the receipt is signed.
- Both of you should sign the Girl Order Report and should each keep a copy.
- Don’t forget to give girls back their Nut Order Card too!
Be sure to celebrate your troop’s hard work! Both you and the girls worked hard during the Fall Program and should feel great about your results!
Munch Money will be sent directly to each parent/guardian via email by Thanksgiving.
Note: For those troops participating in the Sioux City Mega Drop, you will receive a separate email with pick-up instructions next week! You will still need to pick-up your rewards from your SUPC!
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Want a fun activity to finish off the Fall Product season? Don’t forget to checkout Simone’s Big Adventure Activity Kit on The Bridge! Fun patches are available in all GSGI Shops for purchase, and also available online!
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- Product Delivery Process
- Auto-withdrawal November 5
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- October 25: Online Fall Program ends
- October 26: Juliettes must have all money deposited
- October 27: All money collected for Fall Product must be deposited into your troop bank account
- October 29: Total balance due for product emailed to the TPM
- November 2: Payment Adjustment Forms and Girl Shortage Forms, if applicable, due by 5:00 p.m.
- November 5: Payment for product auto-withdrawn from troop bank account
- November 6-11 Nuts and candy delivered to each service unit, then to troops
- By November 20: Girls should have product delivered to customers
- End of November/Beginning of December: Rewards delivered to service units, then to troops and girls as soon as possible
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Do You Know Someone Who Wants to Receive the Shout Outs?
All volunteers can subscribe to the email list using this simple sign-up form! If you know someone who isn't receiving the Shout Outs, send them this link to get them signed up.
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