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November 2020 Newsletter

Tomorrow is our annual Thanksgiving holiday here in the USA. Wherever you are located, we thank you for being part of the excellent Joulescope community, and we thank you for selecting Joulescope for your measurement needs.

In this newsletter, we have:

Software update
EU distributors
Tip of the month
COVID-19 Statement

Software Update

We recently released Joulescope UI 0.9.3. This release contains several improvements and bug fixes. If you are using downsampling, you should see a significant improvement in JLS load times for new recordings. For Mac users, the big news is that the Joulescope UI now supports the most recent Big Sur (11.0.1) macOS. For all the details, see the changelog.

Your software should automatically prompt you to download the update, but you can also directly download the release.

EU Distributors

Live in the EU and want to purchase a Joulescope? We are proud to announce our two new distributors:

Both distributors can collect VAT, ship from within the EU, and offer great customer support.

Outside of the EU or want to order direct? Visit the Joulescope store.

Tip of the Month

Is your marker text obscured by your signal or cut off since it's beyond the waveform view bounds? You can relocate the marker text! Right-click (control-click for Mac) on the marker, select Show statistics, and select the desired location. You can have the statistics on one, both, or none of the markers for dual markers.

Try right-clicking (control-click for Mac) on the waveform x-axis, y-axis, and markers for more context-sensitive options.

COVID-19 Statement

The Joulescope Store is open as usual to serve our customers. Joulescope is portable and affordable, perfect for helping you remain productive from home. We have a sufficient stock of factory calibrated units available for immediate shipment. NIST-traceable calibrated units have a standard two week lead time, but they are often in stock.

We rely on our shipping partners to safely deliver your orders, and all have COVID-19 information. Check out the statements from UPS, DHL, and the USPS. Orders at the Joulescope Store ship worldwide from Maryland, USA.

As of now, our small team remains healthy. We continue to wash hands more frequently, regularly sanitize our fulfillment center, and practice physical distancing to help keep ourselves and our customers safe. We are committed to helping you manage through this challenging time. If you have any upcoming Joulescope needs or questions, please contact us. We continue to monitor the situation and, hopefully, will continue to operate with minimal disruption.

Wondering if a Joulescope is right for you? Have questions about Joulescope? Reply to this email, contact us, or check out the Joulescope forum!