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Behavioural Design Digest
December 9th, 2020

Dear reader, 

I hope you are doing great although we're all still in this crazy pandemic situation. In the meantime, the end of the year is slowly approaching. Time to reflect and look forward. And we wondered how we can help you some more this month and in the year to come. Luckily, the world of behavioural economics gives us fascinating insights we can work with.

Understanding some of the fundamentals of human decision-making will give you far more control over successful outcomes of personal and professional goals than you might have ever expected. That's why we will start highlighting some of the best insights from behavioural economics and translate them to a practical level. To make them work for you on a daily basis. Behavioural economics applied.

To help you make better decisions that will help you improve your wellbeing, work and society.

This week we'll start of 'The power of chunking' or simply put: How can we break-down behaviour so it becomes easier to perform? I sincerely hope it will help you apply Behavioural Design. It is a preview from my book on Behavioural Design that will come out next spring. More on that, later on. Now, let's get chunking!


Astrid Groenewegen

Co-founder SUE | Behavioural Design

PS: Thoughts, comments, questions: don't hesitate to contact me.

Behavioural economics applied:
The Power of Chunking

Behavioural psychology: The power of chunking


One thing we all want more of in life is simplicity. In fact, mostly, our brain loves simplicity. We all have a very ingenious decision-making system in between our ears that helps us make decisions with as little effort as possible. Even now, your brain is continuously working hard for you to do as little thinking as possible. Most of the choices we make are based on automatic shortcuts. To save brain bandwidth for the decisions, we do have to contemplate rationally.

This so-called two systems thinking, that was discovered by Kahneman and Tversky, is actually a lifesaver if you imagine an average person is making 35.000 choices a day. Varying from minor decisions, such as should I step to the right? To decisions that have a greater impact, such as should I hire this person? Making all these decisions consciously would go beyond our cognitive abilities, so we need our subconscious mind.

But the truth is, sometimes we want to be consciously aware and remember things. We want to have the capability to learn, for instance. And well, you need some conscious awareness for that. That’s where the technique of chunking can help you out. In Behavioural Design, a very important notion is the fact you can boost desired behaviour if you make the behaviour easier to perform. In our SUE | Intervention Model, this is referred to as your capability (can you perform the desired behaviour).

So, let’s get back to learning and remembering. How can we make it easier for you to learn and remember? If you take the way our brain operates as a starting point, we need to start at the notion that our brain loves simplicity. By chunking or grouping separate pieces of information into chunks, this is exactly what you will be doing. Let me give you an example. Read these three sentences once and then say them out loud by heart:

Remember far is to information easier
Pieces is divided into up it if
Our logical are head that patterns in

Quite hard, right? Now, try these three sentences:

Information is far easier to remember
If it is divided up into pieces
That are logical patterns in our head

I bet; this time it was no problem at all. Fact is, it was exactly the same information only represented in another way. Our brain is a pattern-making machine, as soon as we can discover patterns it is much easier to make decisions or to remember things. I read this very interesting book by David Epstein called Range. In one of the first chapters, he dives into what makes up for a savant. Those chess players or piano virtuosos that stun everyone from the age of 3 with their talent. You probably have heard of the 10.000-hour rule: you need to practice something for 10.000 hours to become really good at it. Only that way you can reach the savant or elite level.

Read the rest of the post here


Don’t miss out on your 2020 training budget.
You planned to do training in behavioural economics, but you don’t have any left  this year? Apply to one of our masterclasses in 2021 but get an invoice instantly. So, you can secure your training and your budget in one fellow swoop. You can check out all training data here:

 
Courses overview
That's all for this week, we hope to catch you next week!
 


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