Is this email not displaying correctly? View it in your browser.

Register for 2021 Academy courses today!

Develop your skills and engage with peers during the upcoming interactive NFHTA virtual courses taught by experienced fair housing practitioners.

Seats are limited!

Reserve your seat for an instructor led course by submitting a registration request on the HUD Exchange. Before submitting a registration request, please confirm you meet all participant requirements for the course you plan to attend.

Submitting a registration request does not confirm enrollment in the course. If approved to attend the course, you will receive an email confirmation from the NFHTA Registrar.

Fundamentals of Fair Housing - FHAP Investigation

January 25-28, 2020 | 1:00 - 4:00 PM ET

The Fundamentals of Fair Housing - FHAP Investigation course is designed to ensure that FHAP intake officers and investigators have a basic framework, which they can build upon to carry out their duties in a timely, efficient, professional, and proficient manner.

Course Objectives

After completing the course, participants will be able to:

Describe the key steps involved in how to plan case investigations
Identify and apply applicable elements of proof as the framework to investigate a case
Describe techniques for gathering evidence and interviewing witnesses
Describe how to develop final investigative reports and drafts of determinations

Participant Requirements

Participants should have less than 3 years of experience working at a FHAP. Participants should support investigation activities.

Basics of Fair Housing

February 8-11, 2020 | 1:00 - 4:00 PM ET

The Basics of Fair Housing course ensures that FHIP and FHAP participants have a foundational framework, which they can build upon to carry out their duties in a professional and proficient manner.

Course Objectives

After completing the course, participants will be able to:

Describe and discuss significant events in the history of Housing Discrimination
List the basic provisions of the Federal Fair Housing Act and its implementing regulations
Explain the roles and responsibilities of fair housing organizations, including Fair Housing Initiative Programs (FHIP) and Fair Housing Assistance Programs (FHAP)
List similar organizations and network with peers to share experiences and information

Participant Requirements

Participants should be an intake officer, investigator, supervisor, or attorney who has 2 years or less of experience working for a FHIP or FHAP.

Fundamentals of Fair Housing - Intake

February 22-25, 2020 | 1:00 - 4:00 PM ET

The Fundamentals of Fair Housing - Intake course covers best practices in fair housing intake for FHIP and FHAP staff. This course will provide an overview of the responsibilities and customer service orientation to conducting intake. Participants will learn how to conduct interviews, including conducting exercises on the do's and don'ts of interviewing techniques, and learn how to establish jurisdiction and apply lessons in drafting timely complaints.

Course Objectives

After completing the course, participants will be able to:

Describe how to conduct fair housing intakes within statutory and regulatory requirements
Cite strategies for face-to-face and remote intakes, including addressing reasonable accommodations
Describe how to apply a customer service orientation to working with aggrieved persons, including examples of lessons from peers in response to various scenarios
Outline how to draft complaints in a timely manner and make appropriate referrals
List similar organizations and network with peers to share experiences and information

Participant Requirements

Participants should have less than 3 years of experience working at a FHIP or FHAP. Participants should support intake activities.

NFHTA Email Updates

You are receiving this email because of your affiliation with a FHIP or FHAP partner agency. You are subscribed to the HUD Exchange NFHTA mailing list which provides important updates to FHIP and FHAP partner agencies regarding NFHTA. Encourage your colleagues to join the mailing list.

Forward to a Friend | Update Subscription | Unsubscribe from the List

This email was sent to <<Email Address>> by news@hudexchange.info. Do not reply this message. Contact the HUD Exchange at info@hudexchange.info.

Update Profile/Email Address | Instant removal with SafeUnsubscribe TM | Privacy Policy

U.S. Department of Housing and Urban Development|451 7th Street S.W. | Washington | D.C. | 20410