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Hi Colleague 

February 2021 brings some important and exciting New Events! Check out below to see what events are scheduled for this month, and a sneak peek into March 2021.

Special notes:
If there's something in Professional Development that you need but you don't see,contact NESA PD Coordinator Max Croft (maxc@nesa.com.au) or 0403 055 460 and he will be happy to speak with you regarding your professional needs, and to arrange a tailor-made solution.

- The NESA Team -

3 PART ONLINE COACHING PROGRAM
Performance Management for New Leaders and Other Beginners

The mere mention of the term ‘performance management’ is enough to send a shiver up the spine of new managers/team leaders and their staff. Many of us immediately think of nerve-wracking performance appraisals and sleepless nights prior to those under performance discussions. It doesn’t have to be like this. This 3-part coaching program introduces new team leaders, and those looking for new ideas or to benchmark, to some of the key elements of performance management. While Most providers will have extensive HR assistance and Performance Management Frameworks, this coaching program focuses on an inclusive outcome centred approach to addressing, rewarding or re-aligning staff performance.

STARTS THURS 4 FEB 2021   |   12.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

2 PART ONLINE COACHING PROGRAM
Managing Challenging and Aggressive Client Behaviour

When working with people from different walks of life on a daily basis, and often requesting them to undertake activities they may not be enthusiastic about, some level of challenging behaviour is inevitable. This is a two session on line coaching program designed to build skills in dealing effectively with challenging behaviour from an employment service industry perspective. The coaching program aims to provide you with all the skills to help you understand and deal with the challenges of a modern-day client-centred employment service. Participants will acquire knowledge on how to enhance their communication techniques and to avoid conflict in the workplace. The model of delivery for this coaching program requires ‘learning by doing’, an active learning approach, whereby participants are expected to contribute to the discussion of techniques and to consider alternative and innovative approaches.

STARTS TUES 16 FEB 2021   |   3.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

WEBINAR
Change Your Brain for Habits of Excellence

Habits are necessary – they help us to function effectively in an increasingly fast-paced and complex world. But are our habits helping or hindering our effectiveness and productivity? This highly practical and enlightening webinar has a powerful message for anyone who wants better results from their time. It will leave participants feeling empowered to make changes in those areas that have been keeping them stuck in ineffective habits and routines.

THURS 25 FEB 2021   |   3.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

2 PART ONLINE COACHING PROGRAM
Developing Emotional Intelligence

Emotional intelligence is the capacity to understand and manage your emotions. The skills involved in emotional intelligence are: self-awareness, self-regulation, motivation, empathy and social skills. The training explains what EI is and its role in improving performance in the workplace. Emotional intelligence also strengthens relationships among co-workers, contributing to a stable team in the workplace and to harmonious internal and external relations.

STARTS FRI 5 FEB 2021   |   3.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

WEBINAR
Substance Affected – What You Should Be Aware Of

Listen and interact with Sharon Mamo as she comprehensively discuss and answer your questions on substance abuse. Sharon will discuss the range of and the effects of using current day illicit drugs and alcohol. Sharon will offer pragmatic tips and advice on how to work with affected clients.

FRI 26 FEB 2021   |   3.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

WEBINAR
Building Better Connections

The Building Better Connections webinar is fun, simple and a highly effective tool designed to help all staff build stronger, more meaningful connections FASTER! Whether it’s front line staff building trusting connections with clients, business development consultants working with employers, Leaders interacting with teams or ALL STAFF dealing with each other.

TUE 9 FEB 2021   |   3.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

WEBINAR
Building Stronger Teamwork

The Building Stronger Teamwork webinar is an interactive and highly practical session designed to provide your leaders with a range of simple and effective tools and methods they can use for creating strong teams, improving teamwork, and improving performance. Mike will fill your toolbox with a range of resources you can easily pull out during daily huddles, team meetings, group discussions, one on one’s and any other time you interact with your team.

MON 15 FEB 2021   |   3.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

2 PART ONLINE COACHING PROGRAM
Motivating Resistant Job Seekers – Conversations About Change in Employment Services Delivery

This virtual and interactive, five by one hour modular coaching program equips you and your team with a systematic approach to employer engagement. You will learn to initiate and maintain stronger relationships with employers that build tenacity and optimism in your business. We will work through an online, interactive presentation and comprehensive ‘how-to’ manual, including valuable strategies, tools, and exercises. Skills acquired are immediately deployable and regular debriefs on skill attainment occur throughout the modules.

STARTS FRI 12 FEB 2021   |   3.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

5 PART ONLINE COACHING PROGRAM
Employer Engagement Master Class

This virtual and interactive, five by one hour modular coaching program equips you and your team with a systematic approach to employer engagement. You will learn to initiate and maintain stronger relationships with employers that build tenacity and optimism in your business. We will work through an online, interactive presentation and comprehensive ‘how-to’ manual, including valuable strategies, tools, and exercises. Skills acquired are immediately deployable and regular debriefs on skill attainment occur throughout the modules.

STARTS MON 15 FEB 2021   |   12.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

WEBINAR
Getting Past the Fear of Employer Objections

Join Peter Holtmann as he discusses what you need to do to make an impact with employers. Hear about what employers think, and how value adding and educating employers will get your job seekers / participants to the front of the queue.

WED 24 FEB 2021   |   12.00PM AEDT
MORE INFORMATION   |   REGISTER NOW

See more upcoming NESA PD in the Calendar below! 
FEBRUARY 2021
Performance Management for New Leaders and Other Beginners
3 PART COACHING PROGRAM
STARTS THURS 4 FEB 2021 | 12.00PM AEDT


Developing Emotional Intelligence 
2 PART COACHING PROGRAM
STARTS FRI 5 FEB 2021 | 3.00PM AEDT


Building Better Connections 
WEBINAR
TUES 9 FEB 2021 | 3.00PM AEDT


Motivating Resistant Job Seekers – Conversations About Change in Employment Services Delivery
2 PART COACHING PROGRAM 
STARTS 12 FEB 2021 | 3.00PM AEDT


Employer Engagement Master Class 
5 PART COACHING PROGRAM
STARTS MON 15 FEB 2021 | 12.00PM AEDT


Building Stronger Teamwork
WEBINAR
MON 15 FEB 2021 | 3.00PM AEDT


Managing Challenging and Aggressive Client Behaviour 
2 PART COACHING PROGRAM
STARTS TUES 16 FEB 2021 | 3.00PM AEDT


Getting Past the Fear of Employer Objections
WEBINAR
WED 24 FEB 2021 | 12.00PM AEDT


Change Your Brain for Habits of Excellence
WEBINAR
THURS 25 FEB 2021 | 3.00PM AEDT


Substance Affected – What You Should Be Aware Of
WEBINAR
FRI 26 FEB 2021 | 3.00PM AEDT
MARCH 2021
Reverse Marketing with Intent webinar
WEBINAR
WED 10 MAR 2021 | 3.00PM AEDT


New Starters- Introduction to Australia’s Employment Services Sector
3 PART COACHING PROGRAM
STARTS TUES 16 MAR 2021 | 3.00PM AEDT


PPS – Being Prepared for Job Fallouts and Moving Them Back into Work
WEBINAR
MON 22 MAR 2021 | 3.00PM AEDT


Increasing Indigenous Participation – Indigenous Cultural Awareness
2 PART COACHING PROGRAM
STARTS WED 24 MAR 2021 | 3.00PM AEDT


Using the Hidden Job Market for Success
WEBINAR
MON 29 MAR 2021 | 3.00PM AEDT
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Capability Matters is our evolving calendar of up-coming NESA events and professional development courses. If there’s anything you’d like to see appearing here that isn’t, if you think we’ve missed something important, or if you have any feedback or suggestions to make Capability Matters serve you better, let us know! We’d love to hear from you.
The NESA Team 


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