After the riot at the U.S. Capitol in January, Melanie Plenda started a text chain. As director of the Granite State News Collaborative, she keeps the 17 outlets and several community partners involved on the same page. She sends daily email updates and holds monthly virtual meetings, but the possibility of pre-inauguration unrest at the New Hampshire State House called for more immediate communication.
"We wanted to coordinate and make sure we got the content," Plenda said, noting that working together helped the outlets, many of whom had to furlough or lay off staff over the last year, cover the breaking news event.
Collaboratives often get creative about how to communicate, choosing the tools and methods that suit their membership and needs. While text messaging worked well in that moment, Plena said she has otherwise adopted to minimize communication to avoid taxing newsrooms running on thin staff.
Other collaboratives have embraced hypercommunication tools such as Slack or even built custom systems.
There are as many ways to communicate as there are types of collaboratives, but there's one thing they all agree on: Communication is instrumental to their success.
"You have to over-communicate," said Dave Rosenthal, managing editor of Side Effects Public Media, a collaboration of eight public radio stations in the Midwest that focuses on public health. "You need to make sure you understand what everybody's priorities are and you talk through them at the very beginning. That's the most important communication you can have."
Read more from Ambreen Ali about how collaborative managers are keeping partners on the same page here.
|