Copy

Welcome to issue #39!

Earlier this week I attended an online webinar hosted by Humu. I was really happy they got to talking about some L&D subjects so I couldn't miss the event. As a follow-up, they released an e-book:
The Science of Employee Learning, which I highly recommend. Here's a short summary of what I got out of it:

Growth mindset

70% of growth happens through informal learning, or outside of informal spaces like workshops. Informal learning happens when individuals have a growth mindset, so L&D should focus more on supporting it.

The 4Cs of informal learning:
  • Context. There's a big difference between "far" learning and "near" learning. Near transfer is knowledge that is transferred in similar contexts, being the one that fades harder. How much of your L&D strategy focuses on it?
  • Connectivity. Feeling connected to others boosts psychological safety, the willingness to admit and share mistakes, innovate, and share feedback;
  • Cadence. Although it's tempting to do what comes easily to you (the trap of expertise), to keep learning and growing you need to spend time on tasks that are a little beyond your current skill level. To improve the cadence of your learning strategy you first need to cut down your content;
  • Continuous improvement. Instead of looking at vanity metrics like how much people like your programs, you should be looking at what actually drives change. To support continuous improvement keep only what works.
Nudges support L&D because:
  • they are context-focused; 
  • teams can receive complimentary nudges, and drive up connectivity; 
  • are just in time suggestions that focus on the nearest step toward improvement;
  • they can be easily measured and adjusted to support continuous improvement.
The e-book also showcases the way various ways of learning support the 4Cs of informal learning. The most effective ones being nudges and self-paced online learning modules.

Pretty interesting read, so go download it and enjoy!

Stay safe and keep learning,
Lavinia

This newsletter is built with the full psychological, design, development, and brainstorming support of Nifty Learning.
L&D Jobs of the week
L&D Newsroom
"A learning plan is a road map people can use to guide their personal learning and development". This Learnerbly articles showcases what a learning plan should contain, and the benefits both the employees and the organization could get out of building one.
Ladders are not the only way to drive mobility? Say whaat? This report shows 4 other ways to reach this goal: (1) lattice, (2) agency, (3) outside-in, (4) reset. To understand which approach fits you best you should look at how much ownership do employees have over their careers + assess if you're more role or skill-focused. Pretty insightful!
In this week's episode of Digital HR Leaders, David Green talked to Ina Gantcheva about the importance of implementing a talent marketplace strategy. They covered the four P’s of iterative dynamic talent marketplace design, the role of HR in supporting the transformation and associated change management involved in talent marketplace, and examples of companies who have implemented a successful talent marketplace and the benefits they are enjoying as a result.
"Behavioral economics has shown that nudges can be used to help individuals act in their best interests. But can you apply similar tools to change organizational behavior?" This is the main question addressed but the study showcased in this article. The answer? You guessed it, it's yes.
A very robust report showcasing the challenges we face right now as L&Ds and recommendations for all stakeholders: L&Ds, organizations, policymakers & startup founders. The ones for L&Ds? Accept we don't own learning, learn how to use data better, don't be a silo, think more, and embrace tech. 
Although not an L&D-focused resource, this one can be of use to you, and as a recommendation for your colleagues. How to manage your stress effectively? Locate and describe your stress, create space for engagement and focus, create conditions for rest and recovery, and learn to alternate between engagement and recovery.
This article honestly brought me some peace of mind. I have always struggled with understanding how competency models could serve an agile workforce. It seems it actually doesn't. But there's another approach skill strategy. The main difference. While competency models are role focused and have contextual meaning, skill models are transferable across roles and have a more universal meaning, making them more agile.
First, the case study in this article is really amazing. It's a combination of deliberate practice, the 1% improvement you maybe read about in Atomic Habits, and feedback loops. The baby of all these? Micro-feedback. How to apply it? (1) Set up triggers, (2) Plan to be spontaneous, (3) Utilize micro-actions.
Nudging Mastery 
Read
An interesting interview with Jordan Birnbaum tapping into some interesting concepts. Some I've heard of before, some I had no idea existed. In the latter category falls, for example, the "idiosyncratic rater effect", which tells us that more than 60% of feedback is attributable to the feedback provider rather than the feedback recipient.
Everyone is talking about how L&D should up their tech game. The three areas we can start focusing on? (1) automation, (2) personalized and adaptive campaigns, (3) data understanding. All these are explained deep dive in this Looop e-book.
A short but sweet checklist you can go through before designing training. Some of the bullet points? (1) The job or task can be performed by a normal human, (2) we have the right person in the job, (3) they have an incentive to do it, (4) they have the right tools and information. 
If you're currently designing a leadership development program you might have a lot of questions. CultureAmp wrote an article a couple of months ago that might give you some answers. What areas can you focus on? How to approach delivery? How to start?
Overheard on LinkedIn
L&D doesn’t work by simply making stuff available and ‘empowering employees to self-direct their learning’. It works by actually addressing real problems in the context in which they are experienced, when help is needed, and by tracking demonstrable improvement of skills because people can now do those tasks and roles.

davidjames
Thanks to Dr. PRAVEEN KUMAR T, Gareth Waterboer, Daniela Cosma, Joel Nielsen, Roi-Ben Yehuda, Jennifer Smith, Antoinette Wentworth, and Kira Litvin for sharing and supporting Offbeat in the past week.

If you found this issue insightful and think your peers could benefit from it, please encourage them to subscribe to the Offbeat Newsletter. Your support will help us grow this newsletter and bring it to as many L&Ds as possible.
Share Share
Tweet Tweet
Forward Forward

This newsletter is created through the joint efforts of Lavinia Mehedintu and Nifty Learning. Offbeat is our way to support the L&D community around the globe. We only share resources we find insightful, and we add our interpretation of how readers could apply what they learn. Could we be wrong? Definitely. We strongly encourage you to share your feedback and thoughts at lavinia@offbeat.works.

If you found this issue interesting, share it with other L&Ds in your network. You can explore past issues here.