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CLIA LIVE MAKES ITS RETURN
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Hello <<First Name>>
After all the hardships of the past year, the return of CLIA LIVE this week has provided a welcome lift in energy for members of our travel agent community.
Dozens of CLIA member agents have gathered at Sofitel Brisbane Central today to hear presentations from more than two dozen CLIA cruise lines, providing insight into their latest initiatives and the evolving guest experience in the new era of cruising.
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From Left to Right, Wade Eastburn (Atlas Travel Centre), Lisa Dodds (iTravel), Marita Nosic (CLIA),
Rose Febo (TravelManagers), Jane Eastburn (Atlas Travel Centre)
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Today is the second day in a sold-out two-day event, which will be held again next month on the Gold Coast and in Sydney before heading to other cities across Australia and New Zealand later in the year.
This is the first time CLIA member agents have been able to gather in person for more than a year, and the mood in the seminar sessions has been fittingly upbeat. It’s a reminder that our industry is all about people, and that the human interaction involved in serving our clients is often what drives us.
Though cruising remains suspended in our own region, there has been enormous progress on the path to resumption around the world and you can read more about this below. The extensive work that cruise lines have done in health and safety has been key to this progress, and CLIA LIVE provides a great opportunity to learn about this, as well as the fantastic new initiatives operators are introducing to enhance the cruise experience for guests.
We’re grateful to have a strong and united community of members backing CLIA, and we look forward to providing more education opportunities and practical support for agents in the near future.
Stay safe,
Joel Katz
Managing Director, CLIA Australasia
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A succession of positive announcements over recent days has highlighted the encouraging progress cruise lines are making around the world as they work towards revival.
With stringent new health measures in place, cruise lines have been able to announce plans for new sailings in locations including Malaysia, the Caribbean, the UK and Israel.
Together with cruises already underway in parts of Europe, Singapore and Taiwan, and local small ships here in Australia, these new resumptions show the increasing confidence governments and health authorities are showing in our industry’s COVID-19 response.
Though broader operations remain suspended in Australia and New Zealand, these successful restarts will provide important insight for our governments as we continue pressing for a local revival.
The strict health protocols already working – together with the bubble concepts several countries have created for domestic cruising – can provide a model for expanded local cruising in our own waters while international travel restrictions remain.
Importantly, the domestic-first concept CLIA is proposing for Australia and New Zealand would initially mean no passengers could cruise to any destination they wouldn’t otherwise be able to visit by air or land.
Together with 100% testing of all guests and crew, this will provide important reassurance for communities as cruising returns.
To help support our message, visit www.WeAreCruise.org.
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CLIA TRAVEL AGENT REWARD SPOTLIGHT
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Don’t forget this exclusive NEW CLIA member benefit for 2021!
Earn rewards (bonus commission, rebate or gift voucher) for one eligible cruise booking made between 1 Jan and 31 Dec 2021 from each of the participating CLIA Cruise Lines.
Earn your membership fee back many times over with the potential to earn rewards totalling over $1,500 for every CLIA Travel Agent!
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Earn $100 Bonus Commission on any Aurora Expeditions voyage (excluding Aurora stateroom for single occupancy)
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Receive a $100 gift card on a booking for any European river cruise
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Visit the CLIA Members Hub for a summary of all reward offers available.
*Rewards are valid for one new eligible booking per cruise line made between 1 Jan and 31 Dec 2021 only. Please refer to individual reward T&C available in the CLIA Members Hub.
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TICKETS FOR CLIA LIVE EVENTS IN SYDNEY AND ON THE GOLD COAST ARE SELLING FAST - LIMITED SPACE REMAINING!
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The theme for CLIA LIVE this year is “The Guest Experience” and the training is designed to assist you to:
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- understand how the guest experience will change when operations resume, with the introduction of new onboard health and safety measures
- understand the unique selling points of each cruise brand
- learn about the experience guests will enjoy onboard – in relation to dining, accommodations and on board activities and entertainment
- learn about the latest onboard technology and innovative experiences for guests
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CLIA will open the event with a brief overview of the new health protocols that will support the future of cruising, and participating cruise lines will provide any relevant and available updates on new policies that are being introduced.
Attendees will earn 30 CLIA points per day for attending!
As the industry prepares for the resumption of cruise, it is more important than ever for travel agents to keep themselves updated. Not only is CLIA LIVE a fabulous chance to hear from all cruise lines at once, it also provides a wonderful opportunity for you to meet and engage with industry peers.
Tickets are only $50+gst per day
All CLIA events will operate within the venue’s COVID Safe Plan to ensure a safe and comfortable environment for all attendees. We appreciate your cooperation.
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CLIA LIVE GOLD COAST
*LIMITED TICKETS REMAIN*
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Wednesday 21 and Thursday 22 April 2021 at Mantra at Sharks, Southport
Participating Cruise Lines
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Please note that our events in Adelaide, Perth, Melbourne and Auckland will be scheduled later this year.
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CLIA AUSTRALASIA CRUISE360
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The Cruise360 Australasia Conference will return in 2021 to the Hyatt Regency Sydney on Friday 27 August 2021
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NORWEGIAN CRUISE LINE
Introducing CruiseFirst, NCL’s new flexible program designed for our loyal cruisers.
When your clients purchase a $150 certificate, they will receive an extra $150 applied to their Latitudes account – FREE!
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MSC CRUISES
We recently scored huge in 3 nominated categories by voters in the USA Today's 10Best Readers choice awards:
- The trendsetting MSC Seaside has been voted #1 "Best Cruise for Families"
- Our magnificent MSC Meraviglia has been voted #1 "Best Large Cruise Ship"
- MSC Cruises has been voted #2 "Best Ocean Cruise Line"
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REGENT SEVEN SEAS CRUISES
For new bookings before 31 March 2021, guests can enjoy a FREE Pre- and Post-Cruise Land Programme on select sailings. Or, if your clients would rather not extend their time ashore, they can take advantage of up to AU$4,220/NZ$4,480 in savings per suite plus enjoy 50% reduced deposits.
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CELESTYAL CRUISES
Celestyal cruises announces resumption of operations.
First Seven-Night Idyllic Aegean Cruise to Depart on May 29, 2021
Get your customers planning their 2022 holidays by adding a Unique All-inclusive Mediterranean Cruise.
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OCEANIA CRUISES
We have revealed the initial details of the newest addition to our fleet, Vista, which will set sail in 2023. Named to reflect the dawn of a new age in travel, she will exemplify all the hallmarks of the Oceania Cruises experience that guests have come to expect.
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Francis Travel Marketing represents thirteen CLIA Cruise Lines in New Zealand - including Holland America Line, Carnival Cruise Line, Windstar Cruises, A-ROSA, Crystal Cruises, Dream Cruises, Luftner Cruises, MSC Cruises, Norwegian Cruise Line, PONANT, Oceania Cruises, Regent Seven Seas and Paul Gauguin Cruises.
For more information and to view promotional offers, visit www.francistravelmarketing.co.nz
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#WEARECRUISE
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