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100,000th PASSENGER OFFERS A GLIMPSE OF THE FUTURE
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Singapore yesterday reached an important milestone for cruising, having honoured the 100,000th passenger to set sail under the country’s carefully controlled cruise resumption.
The landmark represents another big step forward for cruising as the industry implements its extensive new health measures worldwide, and helps show what’s possible with strict health protocols in place.
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Singapore has been a pioneer in the revival of cruise operations, which resumed in November with Dream Cruises and Royal Caribbean operating domestically within a Singaporean bubble. Its program has been highly successful and provides a model for other countries as the cruise industry seeks a phased and tightly managed return.
Worldwide, an estimated 350,000 passengers have travelled on more than 400 sailings from several regions, aboard 25 CLIA ocean-going cruise line ships. Countries including Taiwan, Singapore, Norway, Germany, Italy and France have all achieved a cruise resumption, with domestic cruises from the UK due to start in May 2021.
These successful sailings, combined with the growing confidence expressed by governments and experts in health and sciences, are clear indications that a responsible resumption of cruising is possible with extensive health measures in place.
Given the success Australia and New Zealand have had in stemming the transmission of COVID-19, CLIA continues to lobby for a phased and carefully controlled resumption that initially begins with domestic cruises for locals only. With the comprehensive health measures our industry has committed to globally, now is the time to open a pathway towards resumption and the economic opportunities that cruise tourism brings.
To find out how you can help reinforce the message, visit WeAreCruise.org.
Stay safe,
Joel Katz
Managing Director, CLIA Australasia
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Following representations from CLIA, other industry associations, and the broader travel industry, the Australian Government last week announced a second round of the COVID-19 Consumer Travel Support Program which will provide an additional $130 million to eligible travel agents.
Several adjustments have been made to this second round, including:
- Payments under Round Two of the program will automatically apply to businesses successful under Round One who reported GST Turnover on the G1 line of their BAS.
- No additional payments under Round Two will be made to those who it is determined were paid under Total Transaction Value (TTV) in Round One.
- The number of turnover tiers used to calculate payments will be reduced from 41 to 7, with eligible businesses to receive between $5,000 up to $100,000 per eligible application.
- Businesses with sales over $500,000 and less than $20 million seeking a Round Two payment will be subject to an audit. This will further ensure only those who were paid on the basis of GST Turnover in Round One are eligible for Round Two.
Further information and updates will be provided on the Austrade website soon including the expected timeline for Round Two.
Information relating to the Round One application process is available on the Services Australia website. Feedback can also be provided through the Services Australia Complaints and Feedback line (1800 132 468).
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CLIA TRAVEL AGENT REWARD SPOTLIGHT
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Don’t forget this exclusive NEW CLIA member benefit for 2021!
Earn rewards (bonus commission, rebate or gift voucher) for one eligible cruise booking made between 1 Jan and 31 Dec 2021 from each of the participating CLIA Cruise Lines.
Earn your membership fee back many times over with the potential to earn rewards totalling over $1,500 for every CLIA Travel Agent!
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Book any Princess cruise 7 nights or longer departing through to 31 December 2023 and receive $75 bonus commission
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Earn $50 Bonus Commission on any cruise of 5+ nights departing in 2021
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Visit the CLIA Members Hub for a summary of all reward offers available.
*Rewards are valid for one new eligible booking per cruise line made between 1 Jan and 31 Dec 2021 only. Please refer to individual reward T&C available in the CLIA Members Hub.
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TICKETS FOR CLIA LIVE EVENTS IN SYDNEY AND ON THE GOLD COAST ARE SELLING FAST - LIMITED SPACE REMAINING!
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The theme for CLIA LIVE this year is “The Guest Experience” and the training is designed to assist you to:
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- understand how the guest experience will change when operations resume, with the introduction of new onboard health and safety measures
- understand the unique selling points of each cruise brand
- learn about the experience guests will enjoy onboard – in relation to dining, accommodations and on board activities and entertainment
- learn about the latest onboard technology and innovative experiences for guests
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CLIA will open the event with a brief overview of the new health protocols that will support the future of cruising, and participating cruise lines will provide any relevant and available updates on new policies that are being introduced.
Attendees will earn 30 CLIA points per day for attending!
As the industry prepares for the resumption of cruise, it is more important than ever for travel agents to keep themselves updated. Not only is CLIA LIVE a fabulous chance to hear from all cruise lines at once, it also provides a wonderful opportunity for you to meet and engage with industry peers.
Tickets are only $50+gst per day
All CLIA events will operate within the venue’s COVID Safe Plan to ensure a safe and comfortable environment for all attendees. We appreciate your cooperation.
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CLIA LIVE GOLD COAST
*LIMITED TICKETS REMAIN*
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Wednesday 21 and Thursday 22 April 2021 at Mantra at Sharks, Southport
Participating Cruise Lines
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Please note that our events in Adelaide, Perth, Melbourne and Auckland will be scheduled later this year.
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CLIA AUSTRALASIA CRUISE360
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The Cruise360 Australasia Conference will return in 2021 to the Hyatt Regency Sydney on Friday 27 August 2021
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To the consultants who have achieved new certification status in the last week
CLIA Australasia Ambassador:
- Nicki Collings, Hamilton Place Travel, AU
CLIA Australasia Accredited:
- Tanya Franklin, The Travel Brokers NZ
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OCEANIA CRUISES
We were delighted to be able to host the first two events in our Agent Bring Client Event series in Queensland last week. Don’t forget to register yourself and clients for remaining events in Sydney, Adelaide, Melbourne and Perth. In addition to a 2pm or 6:30pm session at each event, you can also join us for a travel agent only session at 4:30pm.
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CELESTYAL CRUISES
Celestyal cruises announces resumption of operations.
First Seven-Night Idyllic Aegean Cruise to Depart on May 29, 2021
Get your customers planning their 2022 holidays by adding a Unique All-inclusive Mediterranean Cruise.
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NORWEGIAN CRUISE LINE
Last week our Sales team gave an update on NCL’s Close to Home 2022-23 cruises, including Norwegian Spirit’s new South Pacific & Hawai`i itineraries.
If you didn’t get the chance to join, watch the recording using the below link and password: APAC2021_Jacinta
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PONANT, YACHT CRUISES & EXPEDITIONS
Will your clients answer the call? Tasmania’s shores await, rich with diverse, untamed landscapes, natural wildlife sanctuaries, exceptional food & wine and a fascinating history. With only two expeditions available, lock in your clients’ place on board for the best price today.
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MSC CRUISES
Book your clients on our fantastic adventure around the globe with our World Cruise departing January 5th, 2023!
Your clients could enjoy:
- 4 Embarkation ports
- 5 Continents
- 33 Countries
- 53 Destinations
- In 119 days and more!
To learn more contact us on 1300 028 502 or 0508 4278 473.
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REGENT SEVEN SEAS CRUISES
For new bookings before 31 March 2021, guests can enjoy a FREE Pre- and Post-Cruise Land Programme on select sailings. Or, if your clients would rather not extend their time ashore, they can take advantage of up to AU$4,220/NZ$4,480 in savings per suite plus enjoy 50% reduced deposits.
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Francis Travel Marketing represents thirteen CLIA Cruise Lines in New Zealand - including Holland America Line, Carnival Cruise Line, Windstar Cruises, A-ROSA, Crystal Cruises, Dream Cruises, Luftner Cruises, MSC Cruises, Norwegian Cruise Line, PONANT, Oceania Cruises, Regent Seven Seas and Paul Gauguin Cruises.
For more information and to view promotional offers, visit www.francistravelmarketing.co.nz
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#WEARECRUISE
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