March 2021 e-Newsletter

Deadline for EU settlement

The EU Settlement Scheme (EUSS) requires all non-British and non-Irish EU citizens to register to continue to live and work in the UK now that we have left the EU. The scheme will open for applications until 30 June 2021. Find out more about the EU Settlement Scheme and the new points-based immigration system here:

Applicants will need to show 5 years continuous residency in the UK to be granted settled status. Those who have been in the UK for less than 5 years will be granted pre-settled status. They will then be eligible for settled status after 5 years.

EU citizens with settled or pre-settled status will retain their rights to work in the UK, use the NHS, enrol in education or continue studying, access public funds such as benefits and pensions, if eligible for them, and to travel in and out of the UK.

EU, EEA and Swiss citizens living in the UK by 31 December 2020, and their family, can apply to the EU Settlement Scheme to continue living in the UK after 30 June 2021.
In order to apply, please open this link.

Window safety in your home

Window restrictors are an important safety device which prevent windows from being opened too wide and becoming a danger.
They not only help protect people in your home, they also provide additional security.
Please ensure you practice basic window safety by ensuring your restrictor is in working order and left in a locked position.
If you notice your window restrictor is broken, please keep your window locked and report to our repairs service immediately – we will make it a priority to fix your window restrictor at no charge. You can report to 0208 489 5611
Please visit our window safety video on our website to learn more.

Launch of new online residents’ portal

We are launching a new online residents’ portal, Housing Online, on 26 April 2021. This new system will allow you to report repairs, pay rent and service charges and update your contact details at a time and place convenient to you. Housing Online will offer you 24-hour secure access to your account.
This new system will replace SeeMyData, and over time will allow us to offer more online services so that you can interact with us in a way that suits you. It will be accessible through the Homes for Haringey website.
When the new system launches, you will need to register for an account allowing you to:
• View your rent account balance and statements (for tenants)
• View all your leasehold accounts and invoices covering the last 12 months
• Pay your rent or service charge
• Report a repair (for tenants)
• Report a communal repair (for tenants and leaseholders)
• Update your personal details

New barriers at Swaffham Way

At Swaffham Way N22 leading to Thetford close N13, residents have been experiencing issues with scooters and motorcycles riding up and down the alleyway at odd hours. We have installed new barriers with motorbike inhibitors and they allow buggies and wheelchairs through.

Women's History Month

In March, we have been celebrating Women's history month. As part of our celebrations, we asked residents to share stories of women who have made a difference in the community. You can still your stories with us and we will publish them in the spring edition of Homes Zone Magazine.
Here, we celebrate Yasmin Anang our resident and founder of Undiscovered LDN.
The full story is available on our website.

Easter season bin collection

There are some changes to the bin collection times over the Easter season.
We will not be working on Friday 2nd April 2021 but will have a catch-up collection Saturday 3rd April 2021.
We will not collect on Monday 5th April 2021 but will collect on Tuesday 6^th April 2021 and a catch-up collection on Saturday 10th April 2021

ICT Team voluntary deep cleans

Our ICT team has completed another deep clean at Clements House Supported Housing. The feedback from residents was great. The team cleaned the refuse room, carpets & communal areas in the building. If you have concerns about your residence, please call us on: 020 8489 5611

The Haringey Support Fund

We recognise that some residents are experiencing financial hardship, due to the impact of COVID-19 and other circumstances and may need extra support to meet their immediate needs.

The Haringey Support Fund is a scheme to support residents who are facing unexpected costs and require emergency help.

This scheme can provide one-off payments in emergencies and help with the costs of essential items that are difficult to budget for. It is designed to help ease financial pressure on residents with low incomes and to support those most in need.

To apply, please go to this link.

Fencing at Blacknell Close

The Neighbourhood Improvements team have installed gates and fencing at 85-115 Bracknell Close. The supported housing block has been experiencing inconveniences with youths smoking drugs, loitering in the area and and causing a nuisance during the day and night. Well done team.

Second live webchat with residents

We had a second live chat with residents which was held on March 9. Homes for Haringey Managing Director, Sean McLaughlin updated residents on services and gave an opportunity to residents to give feedback, raise concerns and ask questions.

McLaughlin told the residents to maintain vigilance and remain safe from Covid19. He asked them to keep observing the Government standard operating procedures.

He also encouraged residents to receive the vaccine when they are called upon.

If you missed, the full recording is available here.

Change to contact centre opening time (Wednesdays)

Our Customer Service contact centre opening time for Wednesday has changed to 10am to 6pm.
Other days Mondays, Tuesdays, Thursdays and Fridays (8am to 6pm) remain the same.
Residents can continue using the customer helpline number on 020 8489 5611 (standard call rate) Please note that we are very busy at lunchtimes and on Mondays.

Please see our website on how to contact us.

Walk-in Covid19 vaccine centres

The COVID-19 vaccines have met strict standards of safety, quality and effectiveness set out by the independent Medicines and Healthcare products Regulatory Agency (MHRA).

The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus.

Monday 29 March, 10am- 1pm:
Turkish Cypriot Community Association, 628- 630 Green Lanes N8 0SD
Thursday 1 April, 1pm - 4pm:
Eric Allin Community Centre, Kenneth Robbins House, Northumberland Park, N17 0QA

Please check the full schedule here.

Read more about the COVID-19 vaccine here.

Covid19 update

From Monday 29 March, the ‘Stay at home’ rule will end, but many restrictions will still remain in place.

People will be able to take part in formally organised outdoor sports with any number of people (outdoor sports venues and facilities will be able to reopen) childcare and supervised activities will be allowed outdoors for all children.

People should continue to work from home where they can and minimise the number of journeys they make where possible, avoiding travel at the busiest times and routes. Travel abroad will continue to be prohibited, other than for a small number of permitted reasons. Holidays abroad will not be allowed, to manage the risk of imported variants and protect the vaccination programme. Anyone found to break this rule will risk being fined up to £5,000.