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Finding Inspiration from Frustration

Christina Tosi has a major sweet tooth. If you watch her episode of Chef’s Table, you’ll see her order deep-fried Snickers, deep-fried Oreos, deep-fried Twinkies, and top it all off with deep-fried chocolate chip cookie dough. 

Despite her love for all things sweet, she has always been underwhelmed by the most popular dessert: cake. 

“Cake is the thing that you're raised as a child in America to be, like, the most exciting, most celebratory dessert you can have, and...it was just okay,’” Tosi says. It’s spongy. It’s dry. It’s usually overcompensating with too much frosting.

When Tosi opened Milk Bar, her now-famous bakery chain, she saw cake as a huge opportunity and decided to reinvent what it could be. 

She drew inspiration from a specific frustration she had with the process of making the cake itself. It takes too much time to frost. 

In culinary school, she watched expert chefs spend hours polishing the frosting until there was a perfect, glossy finish. It was exhausting, and, in Tosi’s mind, a waste of time and talent. 

So, for her Milk Bar cakes, she decided to say "no" to that frosting finish; the cakes would be sold naked. This allowed her to focus on the intricate details that make her cakes a little magical—the cake soak, the crumbs, the filling. Like a doll house, customers can see the inside of the cake, revealing Tosi’s decisions and highlighting those special ingredients. 

Think about your industry’s “cake”—the thing that is accepted as “okay,” but has so much more potential. Then, dare to ask: “What if I don’t frost my cake?”

Use your own frustration to inspire looking at something in a new way. What’s stifling your creativity? What could be done differently? How could making that change liberate it from it’s okay-ness?

For my birthday this past April, I decided to order a Milk Bar cake. And I can report: it was different, it was a cake for people who don’t like cake, it was a lot of things—but it was not just “okay.” 

~ Natalie, and the Team at Clique Studios

Open Tabs

How Milk Bar's Christina Tosi Went From Momofuku Employee to Bakery Chain CEO

There’s more to Christina Tosi’s story than her famous naked cakes. Learn how she built Milk Bar into a sustainable and profitable business, with 12 locations and more than 200 employees.

Read More

Adding Women to the C-Suite Changes How Companies Think

An analysis of more than 150 companies shows that after women join the top management team, they don’t just bring new perspectives — they actually shift how the C-suite thinks about innovation, ultimately enabling these firms to consider a wider variety of strategies for creating value.

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Where Good Ideas Come From (And How to Have More of Them)

Learn how to leverage creativity with the four stages of intentional ideation: 1) Preparation, 2) Incubation, 3) Illumination, and 4) Verification.

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Teach Me Something: Grocery Run Club

This episode from Christina Tosi’s YouTube series, “Teach Me Something,” features Lucy and Jorge, the founders of Grocery Run Club, a community driven initiative that partners with organizations to supply fresh produce and everyday necessities to underserved neighborhoods in Chicago. They talk about how to build a produce box and show up for your community.

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