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Getting to Know PVE PD:  Police Response Times 

Hello <<First Name>>,

This is the third in a series of emails to introduce our Community to our PVE PD to learn about how they operate and show how we as a community can support them in their efforts to protect and serve our community.

We live in a relatively safe community and this is due to the vigilance of our PVE PD responding to calls and proactively policing our streets and community.  This sends a message to “would-be criminals” that they are not welcome in our City.

With our watchful eyes and calling when we see suspicious activity, we help the PVE PD  to know where to follow-up and to prevent crime.

Response Times of our PVE PD Bring Help Quickly

Our patrol and dispatch officers work together to create quick communication when calls come into the station.  Because our PVE PD officers know our city so well, they are able to move to streets, trails or beach locations directly.

As provided in the Police Ad Hoc Committee Report, the PVE PD provides response times that bring help to needed locations quickly.

Response time is the difference between when a call is received and when the first Officer arrives on scene. When a resident calls the (PVE) Police Department to report a crime (whether on 911 or the administrative phone number), the dispatcher starts obtaining information from the caller.

This information is entered into the Computer Aided Dispatch (CAD) system and a Call for Service is generated, including the date and time the call is received. This is considered pre-dispatch time.

The Dispatcher then assigns the call to an Officer who drives to the scene. This is considered travel time.

The combined pre-dispatch and travel time represent the total response time.

Many law enforcement agencies, particularly those that must hold calls until an Officer is available, only consider travel time as their total response time.

To interpret the following charts, it is important to note: calls for service are divided into three categories:

  • Priority 1- A call for service that requires an emergency response, such as a crime in progress or a citizen in distress.
  • Priority 2- A call for service that requires an immediate response, such as a non-injury traffic accident or a roadway hazard.
  • Priority 3- A call for service that does not require an immediate response, such as a disturbing the peace call.  

The Table below reveals the average response times for Priority 1, 2, & 3 calls for service in calendar year 2019. This data was derived directly from the timestamped computer CAD system; and was not manually collected.

Priority Pre-Dispatch Officer’s Response (Travel Time) Response Time
Priority 1 00:35 02:03 02:38
Priority 2 01:14 03:29 04:43
Priority 3 01:18 04:20 05:38

1Taken from the PVE PD Police AdHoc Report, page 1 

More information about our PVE PD

Congratulations to Our Newly Sworn Chief, Tony Best

At the City Council Meeting on Tuesday, April 13, 2021, Acting Chief Tony Best was sworn in as our new Chief of the PVE Police Department.

Tony has been with the PVE PD for 26 years and has worked his way up the ranks, serving as Captain and Acting Chief in the past year. Find out more about Tony on the City website.

PVE Neighborhood Watch is proud to have worked with Tony over the years and have enjoyed his enthusiastic support of our organization. He has provided helpful information in our special Zoom Events and in our PVE Neighborhood Watch Board Meetings.

Help us in wishing him success by sending a card, note or email (tbest@pvestates.org, PVE City Hall, 340 Palos Verdes Drive West, PVE 90274).

Thank you for all you do to keep Palos Verdes Estates such a wonderful community.


Be Aware, Be Prepared, Be Safe!
Your 2020 PVE Neighborhood Watch Board
https://www.pvenw.org/
PS: Don’t forget to sign up for our member drawing for a ticket for 2 for the concert and gourmet dinner at your home. We’re supporting the Pacific Vision Youth Symphony fundraiser and giving a treat to a lucky PVE Neighborhood Watch Member. Find out more at our website
If you notice anything suspicious or unsafe, call the PVE PD: 310-378-4211. Your call gives them a reason to follow-up.

Get involved, get connected! Consider being a Block Captain for your street. Application and information found on our website.

Dear <<First Name>>--<<Membership Status #1>><<Membership Status #2>>
Your Neighborhood Area is: <<Region>>.
Your Area Coordinator is: <<Area Coordinator>>

Quick Links:

PVE Neighborhood Watch
PVE NW Membership
City of PVE
PVE Police Department
Lunada Bay Home Owners Association
Malaga Cove Homeowners Association

PVE Neighborhood Watch Area Coordinators:

Valmonte: Karen Logan

Lunada Bay East: Merlin David

Lunada Bay West: Ikue Duncan

Lunada Bay South: Jim Murphy

Malaga Cove: Valerie Gorsuch

Montemalaga: Bob Stearns

PVE NW Mailing address:
PVE Neighborhood Watch
PO Box 925
Palos Verdes Estates, CA  90274
Questions?  
Contact us by email
pvenwboard@gmail.com