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Dogs, diversity and fuzzy feelings


Hello!

It was our 7th business birthday yesterday! I'm off booze and carbs so the celebrations weren't debauched.  I sat on my rump after a particularly heavy session with the personal trainer, and Lesley nursed her kittens who have just been neutered.  Rock'n'roll!

But we did take time to reflect on all you lovely people who have supported us on our mission to make comms professionals more creative, fearless and skilled in social media.

Thank you. 

We have exciting work in the pipeline that will help us work with more of you to do some professional development like nothing else you've tried (in a good way!).

Until our plans are revealed, I hope this newsletter will brighten up your inbox with creativity and inspo. 


Comms Creatives content of the week (well month actually)


I skipped a few newsletters recently to prevent a flood of work overwhelm hitting me. Sometimes, something's gotta give! 

There's been loads of top-notch content in that time, here are my top picks from the past month or so.

 
United Utilities
Shows Linkedin post from United Utilities with a video showing a man with a sign that says: "...and the frustration of having an opinion, only to be labelled as aggressive or angry
I like the tone of voice in this Linkedin post.  It's not quirky or snazzy but it's warm and genuinely trying to make a difference.

Why this works

Don't be fooled - it's not the format that makes this a winner.  The format is a good way to share this message.

But people won't be touched by any old cardboard sign passing video.

What makes this work is that it is emotional, and gets to the bottom of the real experiences many of us face in the workplace.

Like we teach people in module 4 of our Social Media Expert Course, you need understand your audience and what they want to talk about, and then make content that's relatable.

So many of us will see this video and think "OMG, YES. I've experienced this and it's NOT OK."

Or, "It was like this in my old job".  Or, "I need to make sure my colleagues don't feel like this'.

This is genius because, contrary to how it looks, this is not about United Utilities.  It's about you.

 

Clwyd Alyn

Our friends at Housing Association, Clwyd Alyn,  shared this post after their first masterclass with us -  it's such a lovely example of an engaging post that gets people talking to your organisation is a positive, friendly way.

That's the point of social media, right? That word 'social' is important.
 

Why this works


For an organisation that provides homes, the topic of pets is highly relevant. 

For those of us with pets, these animals are big part of our lives. They prevent loneliness.  They get us out and about walking.  They make us feel needed.

And we want to talk about our pets, and share pics of how cute they are.

Build trust with your audience by chatting about things they care about, not just telling them what to do and sharing information about how great your services are all the time.
 
A care worker at Baycroft Care Homes
Linkedin post showing a video of an older woman in bed, and another women is a care worker sitting next to her. They're folding cloths together.  The text on the post reads: " Lu Lawrence Lu Lawrence • 2nd Hi, I am the Activity Coordinator at Baycroft Flitwick Care Home 🎨👵🏻🌻🌏 1w • Edited • 1 week ago  This is Beryl, Beryl has advanced dementia & is cared for in bed. Thought I’d share this short yet effective activity I facilitated this morning. I came to her with these clean cloths 🧼 and asked her ‘oh Beryl, I need your help, I’ve been asked to fold these up, but not sure how to do it, can you please help me’ as you can see from the video, she is demonstrating each step to ME, instead of the other way round. As I ask for her approval after each fold ‘oh you need to get that more straight’ she tells me, laughing😂you can see from her facial expressions how engaged she is✨Not only have I given her a purpose, but she feels that she is helping me. I feel that there isn’t enough positivity, understanding and education around activties in dementia care, which is why I have started posting these videos! To give others ideas of short things to do to keep your loved ones engaged. This is also a massive throwback to most people, a simple daily living activity, that is probably very familiar to them once upon a time💙🌏 🚨I HAVE HAD CONSENT FROM BERYL’S LPA & NEXT OF KIN TO POST🚨"
Boring old Linkedin - often thought of as a place where people brag about their cars, and spend most of their time delighted to announce things.

When you step in a place like Linkedin, this bit of human storytelling stands out and people go wild for a chance to feel warm and fuzzy emotions.

This is beautiful because it may well tap into powerful feelings of nostalgia - reminding us of a time when we chatted while washing up with granny, or helped our dad make the bed.

Lu Lawrence shares this insight that helps her make life and work a little more joyful.
 

Why this works


It's an important and hot topic: many of us have a loved one with dementia. It reassures us that there are paid carers who treat people (who might be us one day) with more than just respect - also with thoughtfulness and kindness. 

For may of us, the magic of our brands is in the moments that happen in our day-to-day work on the front line. 

You have non- comms or marketing colleagues who work with your audience putting such immense care in their work, and have so much to teach us all -they are the real and loveable faces of your brand.

Can you find more ways to enable your colleagues to share their stories?
This is a mystery button

FREE Workshop: Lunchtime Creativity Boost Comms Pros


TUESDAY, 1ST JUNE AT 12.30PM

Sitting in front of your laptop without a break isn't actually productive.
 
Join us for an hour and we will set you tasks to get you feeling happy, less sluggish and inspired. Which are perfect conditions to improve your work!

After the success of our #31DaysOfCreativity challenge, we thought it's time we run another practical, enjoyable and, most importantly, creativity-boosting event fro comms pros.

You'll need:
⚬ A pen and paper
⚬ A nice cuppa to fuel your brain-power
⚬ A willingness to try new things and have a go
Join us, you know you want to

Special Masterclass: Brand LOLS - How To Use Humour On Social Media 

WEDNESDAY 30TH JUNE, 1PM - 3PM

Being funny on social media doesn't have to be just for the big consumer brands.

Not-for-profits like councils, charities, & housing associations can use a little humour online to get huge reputation wins, masses more engagement & positive media coverage.
Even dry or serious corporate brands can find ways to tap into their audience's sense of humour.

We're NOT talking controversial stuff. There are ways to be funny that don't make your brand sound like Jim Davidson.

These comedy skills will be about giving you the skills to make warm, pleasant or quirky in-jokes for your audience.

For instance, have you seen my cartoons? The jokes I make won't get people protesting in the streets, but some #comms pros have reported squirting coffee from their nostrils after getting an unexpected hoot of laughter.

I'll show you how to use a comedic approach for your brand in this live masterclass on June 30th.

We'll look at:

🔶 How be be a funny brand on social media (without messing it up)
🔶 Creative communications lessons we can learn from comedians
🔶 Easy wins to make your audience smile
Join us for £150 +VAT for non-members
Social Media Comms Academy members get to come to the comedy masterclass, and ALL our training for free  😊
Image of the academy - computer screeds showing the Social Media Expert Course, content calendar and Live masterclasses.

Comms Cartoons


Great comms people make the job look easy, but there’s so much more to our work.
See you here again next week.  Have a sensational Bank Holiday weekend.
Hel x
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