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Walter Rakowich

Dear Friend,

Perfectionism is alluring. It sounds wonderful in theory. Everything always works out perfectly. Projects and performance meet every expectation. The reality is that perfectionism camouflages many traps that leaders step right into if they aren’t careful.

A couple of years ago, I wrote about how perfectionism can inhibit trust. Our desire for perfect outcomes can feed our lack of trust in others to do a job well. It can cause us to make cagey decisions and hoard information. The logic being, if we harness more control, the outcome will be more perfect, right? Wrong. Business consultant David Swain calls this “hiring people from the neck down.”

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Thanks,
Walter Rakowich

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Managers used to be selected and promoted largely based on their ability to manage and evaluate the performance of employees who could carry out a particular set of tasks. But three trends have culminated in a new era of management where it’s less important to see what employees are doing and more important to understand how they feel.
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Leading with Transformative Influence in Today's Climates of Change
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