Learning & Development Associates invites you to join our virtual Leading Innovation in the Water & Environmental Industries short course on 25 May 2021.
Launched timely with Ofwat's Innovation Challenge, the virtual course will both drive awareness of the organisational purpose of innovation and address the multitude of challenges faced by the water industry and supply chain, whilst providing employees with the knowledge and understanding to successfully apply new innovative techniques within their specific role.
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COURSE TUTORS:
Simon Buckingham
Simon Buckingham is a Water Industry professional with over 30 years experience most of which have been in senior management positions in operations, customer service and regulatory. In addition he has led a number of flagship initiatives programmes in operations and customer service, introducing a number of innovative changes including; Smart Metering, Logistics, Retail Competition, Customer Service and Operations Centre Management.
Simon is an experienced trainer and assessor, having recently designed and delivered an Innovation qualification based intervention to senior managers of a major UK Water Company.
Rob Wynn
Credible and effective with extensive people management experience, Rob is passionate about the water environment & helping people & organisations understand, develop & implement strategies to manage & use this resource in the most efficient & effective way.
He has a sound water operations management background including river management, flood defence design & construction, catchment ecology, network management, leakage, new network design & construction, organisational & site level water efficiency strategy & implementation.
Extensive B2B and B2C customer service experience & a track record in strategy & policy development & implementation. Board level experience through non-executive director roles in the energy advice & human resource management sectors. Experience in setting up & developing new teams & taking business into new areas. An effective mentor, coach & facilitator, he enjoys identifying, exploring & developing synergies between people, projects & organisations.
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