We strongly encourage you to submit your report as soon as possible. There are several TA providers listed in the ADR TA Brochure who are ready to help you with any ADR-related questions you may have. 

Questions about the ADR? The ADR Manual is the #1 place to look for answers. The manual includes step-by-step instructions for the Recipient Report and the Client Report including definitions of each data element, and more.

Questions about EHB registration, access, or permissions? Contact the EHBs Customer Support Center at 877-464-4772 or through their online request form.

Questions about reporting requirements or the status of a report? Contact Ryan White Data Support.

For all CAREWare-related questions, please reach out to the CAREWare Help Desk via email or 877-294-3571. Please note that CAREWare build 102 is the minimum build required to complete the ADR.

As always, you can also contact the DISQ Team at data.ta@caiglobal.org  with any questions related to client-level data.

Remember - there is no wrong door! Any of our TA providers can put you in touch with the right person to help you, so please don't hesitate to reach out for assistance.