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Dear <<First Name>>,

Thank you for purchasing a ticket to attend our 25th Anniversary Charity Auction LIVE event on Saturday 15th May at 7.30 pm.

We're really looking forward to welcoming you on the night.
It promises to be a fun event of films, fizz and frantic bidding (have your phone/computer at the ready!) 

Please find below the details you need to be able to join the event.

We want to say a huge thank you for supporting us to continue our work to improve and protect Eden's rivers.

If you have any questions about the event, please contact us at office@edenrt.org

Before the event

If you have bought a ticket for a guest, please forward this email to them so that they can follow the link and see the show.

If they would like to bid for lots on the night, they will need to register in advance of the event (if they haven't already) so that you can all sit back and enjoy the show from your respective screens/houses.

To register, visit our fundraising site: https://givergy.uk/EdenRiversTrust/ 

Get ready to bid!
There are two ways to bid:
Ideally, you will have a computer ( to watch the show)  and a phone or spare laptop you can bid with. But if you just have one computer you can bid through that too.
 
Bidding by phone: Open your camera on your phone and point tje camera at the QR code at the bottom of the event screen to get to the auction site.
Bidding using your computer: Click on the ‘bid now’ button at the bottom of the event screen that will take you to the auction website. 
 
We recommend that you make a note of the numbers of the live lots you are interested in so you are ready when the time comes…!
 

How to access the event on Saturday night

Our event is on 

Saturday 15th May
and starts at 7.30pm   






To access our virtual event, copy and paste the web address below into your web browser or click on the link or the blue button (below):
or
Click here to join the LIVE event

Tip

It's best to watch the event from a laptop or computer using Google Chrome as your web browser.

You can usually link your laptop to a TV using a HDMI connection.

FAQs

What should I use to access the event?
It's strongly recommended to watch the virtual event using a laptop or computer using Google Chrome as your web browser. You can usually connect your laptop to a TV using a HDMI connection if you want to watch full screen for the whole family to enjoy. It is not advised to access our virtual event using your mobile device.

Will people be able to see me whilst I'm watching the show?
No, the only people you will be able to see are our host Elizabeth and the auctioneer. We hope you will get into the ERT spirit though and dress up for the event - please post your photos of all of your in your finery and tag it #ERTAuction.

You can also get involved and send us messages using the chat function during the event.

How can I bid whilst watching the event?
We recommend that you have a smart phone or another laptop/computer set up with the auction website loaded so that you can easily place your bid.

How do I give during the event?
You can do this by using your smartphone to access our fundraising website here https://givergy.uk/EdenRiversTrust/ 

Usually, guests are encouraged to bid and pledge throughout the virtual event, but there may be times when the host places a particular emphasis on giving, for example during a pledge moment/fund-a-need.
The fundraising website is super-easy to use, and you can navigate around it by clicking the menu button at the top left and selecting what you'd like to do.

My live content has paused
Don't worry - it's probably just your internet connection. Firstly, try refreshing the page and re-entering the virtual platform, if prompted. If the problem persists and you have taken steps to ensure your internet connection is strong, please use our help desk and we will be happy to help.

The show isn't playing - I see a frozen screen
Please ensure you only have one web browser open. We recommend that you access the show through Google Chrome browser.
Click here to join the LIVE event


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