April 2021 e-Newsletter

Sign up for the new online residents’ portal

View your rent account balance and statements (for tenants)
View all your leasehold accounts and invoices covering the last 12 months
Pay your rent or service charge
Report a repair (for tenants)
Report a communal repair (for tenants and leaseholders)
Update your personal details

And over the next year, we’ll be rolling out more online services to simplify the way you contact us, and at a time and place convenient to you.
If you had a SeeMyData account with us, you can use the same account details (once you reset your password). For new users, you’ll need your rent account or service charge number to register for a new account.
Housing Online gives you secure access to your account 24 hours a day, 7 days a week, and replaces SeeMyData. Access is available through the home page of our website.

Haringey in Bloom is back

Our popular competition is back this year, open to all Residents Associations, Schools, Housing and Communities across the borough, for all
types of garden/green space.

We are looking out for; gardens/balcony/green space/hanging baskets, vegetable patches. If you know of a lovely garden in your community or a communal green space; then you should enter the Haringey in Bloom this year.

To enter, simply send in your name, address, contact details including email and contact number with two photographs of your garden entry by Saturday 31st July 2021 to: resident.involvement@homesforharingey.org or call 020 8489 4463 for further information.

Alternatively, you can send your two photos via WhatsApp to 07855 460 356 with your details.
All Winners’ entries will receive a certificate and seeds and will be featured in the Haringey People and Homes Zone and invited to a celebration later in the year.

Following the government guidelines during Covid-19 and social distancing, there will be random visiting of gardens.

We look forward to seeing all your entries

Haringey Community Foodbox

Over the last 12 months, the Haringey Community FoodBox continued to provide vulnerable people and families with 7+ days worth of food for them and their families. Working in partnership with various teams in HfH, Haringey Council and various Community Groups and Resident Associations, providing meals for 1126 adults and 428 children.
The FoodBox also worked with Connected Communities during the third lockdown to supply food to the ‘critically extremely vulnerable people, who were shielding. The projects also support people to access welfare, debt advice, training and employment and other support needs.

One of the great successes of the project is the fact that some of the beneficiaries have come back as volunteers once their situation improves which is a testament to the way the project is valued.

More information about the project is on our website.

The lost train of Haringey:

Did you know, there was once a train line that ran from Seven Sisters to near Alexandra Palace (Palace Gates Station)? The line opened in 1878 and finally closed in 1964.
Please watch the video here.

Solace Haringey programme for Women affected by domestic abuse

Are you in receipt of benefits or have no recourse to public funds and are looking to work? We can help you by providing career advice and support with:
• Individual 1:1 support sessions with advisors.
• A person-centred and strength-based approach to identify your individual skills, values, and interests.
• Employment preparation workshops, confidence-building and help to develop IT skills.
• Support in job searching, CV writing, completing job applications, and preparing for interviews
02038745013 or email: haringey.ep@solacewomensaid.org
Please visit here for details. If you are in immediate danger call the police on 999

Artwork for residents:

We have a small selection of artwork produced by residents during lockdown! 50 residents were sent 6 fortnightly art packs, created by 2 artists from Follow Your Art. We are so impressed and delighted to discover further artistic skills of our residents!

We got feedback from residents that the project was fantastic in supporting their wellbeing during the lockdown and we are happy to grant further funding to Follow Your Art to continue with even more packs!

There are many diverse activities and projects for residents to get involved in, and Steering Groups to join to inform what they would like provided.
If ever you would like to refer a resident please write to: jessica.amery@homesforharingey.org

Free Girls football sessions

Tottenham Hotspur Foundation are running a series of free football sessions for girls (13-15 years) at Down Lane Park, All Weather Pitch - Park View Road, Tottenham N17 9AU on Wednesdays at 6pm - 7pm: For more info: Renee Hector by email: renee.hector@tottenhamhotspur.com

ICT Team deep clean

Our ICT team continues to do an amazing job on our supported living accommodation. This month, they were at Millicent Fawcett Court, Pembury Rd in Tottenham and Bedale House. They painted, deep cleaned corridors/landings & stairwells. Residents are very happy with the outcome. Well done team.

Stock condition survey

The stock condition survey is due to commence in early May with the pilot and first tranche of surveying focusing on Northumberland Park.

If you are a tenant, you will also be contacted by Pennington Choices to make an appointment to carry out a survey inside your home at a convenient time. Surveys should take around 30 minutes to complete. Do not allow anyone into your home without checking their identification.

If you are a leaseholder the surveyor should not need to come inside your home unless it is the only way the rear of the building can be accessed in which case they may ask your permission to do this.
The survey will be a visual inspection only and will cover all internal and external parts of your home as well as the communal parts of blocks of flats. It will also look at the energy efficiency of your home and identify any health and safety concerns. If any urgent safety-related issues are identified during the survey, these will be forwarded to our repairs service.
The surveyors will always adhere to the appropriate precautions for COVID19 and wear personal protective equipment (PPE) where necessary. Note that surveyors will not go into your home if the only person at home appears to be under 18.
As part of the survey, we are also planning to collect information on some homes using Building Information Modelling (BIM). This involves using a laser camera to scan rooms and other areas of a building to enable the creation of a virtual 3D model of it to which all of the information associated with that building can be linked.

Service update

As lockdown eases, Homes for Haringey will continue to take all reasonable measures to safeguard our residents and staff against covid.

To support this, we are providing a reduced repairs service in residents' homes by restricting works to emergency and urgent repairs only. We will not be undertaking routine repairs, this will include some follow-on repairs such as plastering and decorating until the guidance changes.

Any routine repairs reported will be recorded for us to attend to when national restrictions and safety allow.

There is more guidance on the national restrictions on the gov.uk website.

Our customer service centres remain closed. Use either our online services or call us on 020 8489 5611 for queries, but please be prepared for a longer wait than usual. Register for an online account where you can report some repairs issues and pay bills.

More information is available on our website.