Jerry Allen, Director CrisisVR, was recently interviewed by AeroInside Magazine and shared his thoughts on training, crisis management and the aviation industry. Some of the highlights are reproduced below...
Q. Crisis reaction preparation and training has been ramped up in aviation after every major incident. What industries could learn from aviation in this regard and how?
A. What a great question. It is in the DNA of aviation to learn from every incident, not to immediately look for blame and also to share lessons with the industry as a whole. I’ll turn your question around, ‘what industry would NOT learn from this approach?’ This reminds me of industry comparisons drawn by Matthew Syed in his excellent book, ‘Black Box Thinking’. This book alone should be essential reading for anyone involved in safety, security or compliance.
To answer the question directly, healthcare has to be top of my list. Amazing people, total dedication to their profession but often let down by the management systems that support them.
Q. Virtual Reality, has been around for some time, but broad adoption has not occurred yet. However, we're seeing highly specialized VR solutions such as CrisisVR gaining traction. Do you see other VR solutions taking place within the aviation industry?
A. VR in aviation has been around for longer than we might think. All modern flight simulators, for example, are highly advanced examples of VR. Many airlines also conduct a lot of technical training using VR and this is certainly on the increase. CrisisVR, however, is focused on management training, a sector very new to the concept of both professional e-learning combined or otherwise with VR experiences. Aviation is currently reassessing its operational priorities and the necessity to continue to deliver excellence as efficiently and economically as possible is paramount. Management training, no longer ring-fenced, is adjusting to technical solutions and at CrisisVR we must keep ahead of the demand.
Elsewhere in aviation, we are regularly surprised by the imagination of clients who think of possible VR training solutions before we do. For example, we were recently discussing the use of e-learning with VR for airport security training. Using 360° filming in a real airport terminal (thank you to London Luton Airport) we can provide airport walk throughs for security guard basic training in threat identification. VR, however, comes into its own when simulating person-to-person communication scenarios; supporting distressed families, angry passengers, lost children, cultural sensitivities... the list is endless.
|
|
|
CrisisVR at the Annual Business Continuity Awards of BCI Europe
|
|
|
CrisisVR was honoured to be among the 4 companies shortlisted for the BCI Europe award for Product / Service of 2021. At the awards ceremony, we realised that the competition was really tough which made us feel even better that we were among such esteemed company. The award went to Castellan Solutions but CrisisVR’s performance was noted by many and already Kerstin Mumenthaler, Director CrisisVR, has been chosen to present at the BCI World Conference in November 2021. This event, the world’s largest Business Continuity forum, provides the global audience we want to inspire to look differently at BC training.
|
|
|
Recovery Course Coming Soon
|
|
|
Hot on the heels of the recent release of our Travel Safety Course, CrisisVR will soon launch the first in our series of Business Continuity ‘How-To’ short courses. The ‘Recovery Course’ will address the fundamentals of planning for recovery, implementation, priorities and timing.
|
|
|
|
