Have you ever noticed an issue in your neighborhood and weren’t sure what to do or who to contact? Representatives at PDX 311 are ready to simplify your life and streamline your access to vital information, services, and assistance. PDX 311's mission is to make navigating local government programs and services a breeze. Whether you're a resident, a business owner, or just passing through, they've got your back. Got questions about your neighborhood? Wondering how to plan a summer block party? Or maybe you've spotted a pesky pothole or a flickering streetlight? PDX 311 is here to field all your queries and concerns, except for emergencies (remember to dial 911 for those!). Their dedicated staff is fluent in multiple languages, and they're not just here to provide answers – they're also here to connect you with the right resources. By doing so, PDX 311 plays a pivotal role in ensuring your community's needs and interests are heard and addressed, ultimately making local government more responsive and community-focused.
Here’s how to contact them:
Email 311@portlandoregon.gov
Phone at 3-1-1 within Multnomah County or (503) 823-4000
In-person at the Portland Building’s Customer Service Desk at 1120 Southwest Fifth Avenue.
More information: https://www.portland.gov/311/services
PDX 311 staff can be reached Monday through Friday from 7:00 a.m. to 8:00 p.m., excluding federal holidays, by phone or email.
Staff are fluent in English, Spanish, Romanian, and Tagalog and have resources to assist community members in additional languages.
