Dear Service Design Insider,

At Service Design Network, we're dedicated to cultivate a vibrant learning environment where curiosity meets expertise.

Dive into the SDN Academy, as our courses unravel the intricacies of service design. Whether you're a novice or a seasoned professional, our meticulously crafted modules empower you with practical skills and innovative strategies.

Join a global community of experts and learners, where collaboration and knowledge exchange thrive. Stay at the forefront of industry trends, transform your approach to service design, and unlock new possibilities.

Enrich your journey with SDN, where learning isn't just a process – it's a transformative experience! 🚀

Happy reading, service designers! ✨

Warmest regards,
Birgit

Birgit Mager
SDN President

🌟 Ready to level up your 'service design' skill this winter? Explore a diverse range of courses with SDN Academy and unlock new milestones in your learning journey each month! 🚀📚 Check out the exciting schedule of upcoming events—get ready to jump into the world of service design with these knowledge-packed courses. 🔥

🌐✨ Calling all changemakers! Dive into the heart of service design with us on December 4th, 2023 with Milla Mäkinen (She/Her) for 'Socially Sustainable Services' . Explore the challenges of our interconnected world and discover how service designers are enhancing ecological, economic, and social sustainability. 🌿💡 Let's shape a more sustainable future together! Are you up for the challenge? Mark your calendars and join the journey 🤝🏻

🤝 Join us for this high-quality service design course delivered by SDN-accredited Master Dr. Tina Weisser (She/Her). In this course, you will work on three dimensions: leading yourself, your team, and the organisation. Mastering these three perspectives is the foundation for leading successfully.  Join us on this insightful journey🌟

📣 Come one, come all! 📰 Extra, extra! Big news! You can mark 12 April 2024 as busy, because that's the date for SDN Young Talent Board's next SDN Next Gen Conference 🎉 We'll announce the theme very soon, but in the meantime, pre-register for #SDNNextGenCon and keep your eyes peeled for more updates 👀

📣 Take a look at Best Commercial Project, Service Design Award 2023 winner: Nemo: The Finnish Maritime Single Window by Siili Solutions (Finland) 🏆, which is a data platform for maritime traffic information. 🌊🚢 Access full library as an SDN Member 🙋🏻

We at, Service Design Network, are thankful for this amazing partnership with IBM iX. As said by Andrea Goebel (She/Her), Design Principal - Service Design Director at IBM iX in the testimonial video, "I think for us at IBM iX, it is really great to have a connection to service designers around the globe and show what our take on different topics is whether that's AI or other field that are relevant at the moment..." 🌍🤝

Tune in to the latest episode of Service Design YAP Podcast with Scott Shaw (He/Him) and Stephen Wood (He/Him).🎧🔊. Join us as he shared tips about how he made his relationship with his "design husband" work, and how pervasive experience branding is ruining the game of cricket 🏏