The Ladder of Inference is a mental model developed by organizational psychologist Chris Argyris that explains how we make decisions. Each step in the decision-making process is represented by a rung on the ladder. You start at the bottom, then climb each rung before making a decision and taking action. Going up and down the ladder usually happen unconsciously and very quickly in your brain, which leads to gaps in your thinking and reasoning process, makes you jump to conclusions and results in bad decisions. By consciously employing Ladder of Inference, you can enhance decision-making by encouraging a more thoughtful and reasoned approach.
|
|