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A message from Anthony Shannon:

This edition of TEI Inform includes a reminder about the upcoming Targeted Earlier Intervention (TEI) and Family Connect Support (FCS) Recommissioning Forums and updates on the TEI and FCS Evaluations, the TEI Community Wellbeing Survey and the FCS Dashboard.
Reminder- Targeted Earlier Intervention and Family Connect Support  Recommissioning Sector Forums next week- please register

A reminder that several online information forums in March will be hosted by TEI peak organisations and a final online session, hosted by DCJ.

The information presented will be the same across each of the forums. Please register for the one that is most relevant to you as a service provider.
 
TEI and FCS recommissioning 2025 Forums: 
  • Mon 18 March 2024 for FCS service providers, hosted by DCJ (invites have been sent by DCJ)
  • Tue 19 March 2024 at 1pm - 2.30pm hosted by FAMS – Register here
  • Wed 20 March 2024 at 12pm - 1.30pm hosted by LCSA (invites will be sent to members)
  • Thur 21 March 2024 at 10am - 11.30am hosted by Youth Action – Register here
  • Mon 25 March 2024 at 10am - 12pm for any TEI and FCS provider unable to attend the other forums, hosted by DCJ – Register here
  • Mon 25 March 2024 at 1pm - 3pm for Aboriginal Community Controlled Organisations, hosted by AbSec (invites will be sent by AbSec). Please note this date was previously promoted as Wed 20 March 2024 at 10am - 12pm, but has since changed to Monday 25th March.
We look forward to seeing you at an online information session.
Updates on the Targeted Earlier Intervention and Family Connect Support Evaluations

TEI Evaluation
An independent evaluation of the TEI program is currently underway to understand the program’s impact to date and identify opportunities for improvement in the future. The TEI evaluation is being undertaken by Taylor Fry in partnership with Social Ventures Australia and Gamarada Universal Indigenous Resources (a 100% Aboriginal owned organisation) and will include a process, outcomes and economic evaluation.

The TEI evaluation team are currently finalising three deep dives, occurring at five provider sites across Hunter, Murrumbidgee, and Southwest Sydney districts.  A short list of deep-dives topics and locations was provided by the evaluation team based off insights gained from their early qualitative and quantitative analysis, where significant themes were identified that needed to be explored in more depth. Providers and locations ensure a representative mix of:
  • providers offering services under the Community Strengthening stream, and the Wellbeing and Safety streams
  • large and small providers 
  • regional and metro providers
  • Aboriginal Community Controlled Organisations and providers who offered a large number of services to culturally and linguistically diverse communities.  
In addition to the deep dives, the TEI evaluators will be refreshing the process evaluation with updated data and will finalise the outcomes and economic components of the evaluation, which will be included in the final report.

The TEI interim evaluation report is estimated to be ready near the end of April 2024 with the final report expected near the end of October 2024. Both reports will be available on DCJ’s website. Early insights from the evaluation are being embedded into the recommissioning process and will be reflected in the program specification redesign work currently underway. 


FCS Evaluation
The FCS program is being independently evaluated by the Research Centre for Children and Families, in partnership with Curijo (a 100% Aboriginal owned organisation). The evaluation includes a comprehensive process, outcomes and economic evaluation. The evaluation will provide a thorough and in-depth analysis of the FCS program, the findings of which will be used to ensure FCS is delivering the best possible support for families in need.

The evaluation’s interim report was published in September last year and is available on the DCJ website. More recently, we published the findings of the Aboriginal sector consultation summary. Both reports found that the FCS program is a critical element of the child and family services sector and performing well to meet the needs of families.

The FCS evaluation team is currently working on their outcomes and economic analysis, which will be included in the final report. 

The final FCS evaluation report is expected to be delivered by mid-2024 and will be published on DCJ’s website. Early insights from the evaluation are being embedded into the recommissioning process and will be reflected in the program specification redesign work currently underway. 
Targeted Earlier Intervention Community Wellbeing Survey

The second TEI Community Wellbeing Survey Report (Aug / Sept 2023) is now available on the Local Community Services Association (LCSA) website. 

If your organisation is interested in using the survey in your community, please view or download the LCSA Guide for Community Wellbeing Survey. LCSA will then contact you with further instructions, including a link and QR code to a personalised copy of the survey for your organisation to use.

Organisations that choose to use the survey will be invited to attend online Community of Practice meetings to share experiences and discuss the data. The next Community of Practice meeting will be on Tue 30th April 2024. LCSA will provide participating services with more details soon.

The Community of Practice has decided to change the reporting from two ‘snapshot months’ to two ‘6-monthly reporting periods’. This will give service providers more flexibility when using the survey and better align with DEX reporting to tell the story behind the data.

Any TEI service delivering Community Strengthening activities can opt-in to use the survey tool by emailing can@lcsansw.org.au.
The Family Connect and Support Dashboard is now LIVE 

We are excited to announce the Family Connect and Support (FCS) program and it is now publicly available on the Family Connect and Support website. The dashboard provides insights about the FCS program reach, client cohorts and types of referrals at a district and LGA level.

Some of the key Insights from the FCS Dashboard include:
  • A total of 20,465 individual clients from 8,167 families received services from the FCS program in 2022-23. 
  • There were 4,814 individual clients who identified as Aboriginal and/or Torres Strait Islander who received services from FCS in 2022-23 and made up 24 percent of all individual clients.
  • There were 143,785 service delivery sessions conducted in 2022-23. 
  • Individual clients in the FCS program attended an average of 16.4 sessions each. 
  • FCS services were targeted toward children aged 0-5, and children and young people affected by mental health issues. There were 3,081 children aged 0-5, and 6,181 children and young people who received services from FCS who were referred for mental health, wellbeing, and self-care reasons.
The FCS dashboard allows service providers, District Commissioning and Planning teams and the broader sector access to data about the program to understand its reach and to support local service design, delivery and planning. This dashboard will contribute to building the evidence and supporting the sector to know more about what works for children, young people, families, and communities in early intervention.


For further information about any of the content please contact tei@dcj.nsw.gov.au.

Kind regards,

Anthony Shannon
Director, Early Intervention, Volunteering, Youth and Carers


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