All firms and their financial advisors in Canada are required to ask their clients to name a Trusted Contact Person (TCP). Sharing the name of someone you consider to be a trusted contact can help protect your accounts and give you peace of mind.
“Naming a Trusted Contact Person is an important step in protecting your financial well-being,” said financial literacy specialist, Terri Williams. “If your financial advisor cannot reach you for some reason, they have an emergency contact. Your TCP does not have any control over your finances, but they may be able to give your financial advisor some insight as to your whereabouts and your well-being.”
Williams, who is also a member of the OSC’s Seniors Expert Advisory Committee, shared an example of when a TCP could play an important role. If you are incapacitated in the hospital and your financial advisor is trying to reach you, the advisor could call your TCP to ask why you haven't been answering your phone or emails.
“If you have allowed it, the TCP will be able to give your financial advisor an update and may be able to put them in touch with your Power of Attorney for Property if a financial decision needs to be made quickly or a deadline is looming,” said Williams. “Remember the TCP does not have any power to make any financial decisions for you.”
She noted Seniors Month is a good time to consider the importance of protecting your financial well-being by naming a TCP. And family members and friends of older adults can also help bring awareness to the role of a TCP.
“Many baby boomers are increasingly looking after their aging parents,” said Williams. “Not only are they spending more time caring for them physically, but their financial dealings may be increasingly their responsibility as well. Adding another layer of protection for their aging parents is good practice and a TCP does just that.”
Williams noted a trusted neighbour, relative or friend who is close to the parent could act as the TCP.
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