Professional Development Offer for
Visit Lake County Partners on Oct. 18
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Visit Lake County is offering partner businesses, communities and their employees the opportunity for training to be certified as a Certified Guest Service Professional (CGSP)®. The event is Tuesday, October 18;1-4 p.m. at Genesee Theatre in Waukegan.
The workshop will be conducted by Stephanie Leese Emrich, Founder and Chief Executive Officer of ServiceSpeaks Solutions, and author of “Service Still Speaks; A Constant in a Changing World.”
This training is recognized by the American Hotel & Lodging Association Educational Institute, and the CGSP designation is recognized throughout the hospitality industry.
The three-hour interactive workshop helps prepare any customer-facing team member in a range of industries, including hotels, restaurants, attractions, municipal services, etc. The program helps develop the key tools and senses needed to provide exemplary customer service for guests.
Tuesday October 18;1-4 p.m.
Hosted by VLC at the Genesee Theatre in downtown Waukegan.
Special reduced rate for VLC Partners is $185 per person
Please book directly with ServiceSpeaks at ServiceSpeaksSolutions.com/store-1/p/professional-development-offer-for-visit-lake-county-partners
“Everyone can benefit from Stephanie’s incredible customer service training. Take the course to differentiate yourself as your competitors are on your heels.”
— Diane, Marketing/Outreach Specialist, Small Business Administration
“Stephanie personifies exceptional customer service - a true expert who creates an environment of positivity + enthusiasm.”
— Cynthia, Sales and Marketing Executive, Luxury Services
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Three Lake County Restaurants Featured on CBS Destination Chicago
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The Shanty and Captain Porky's of Wadsworth and The Vine Wine and Martini Bar in Grayslake are receiving international exposure via the CBS series "Destination Chicago."
The new CBS show streams internationally on Roku and Amazon Prime, a documentary-style series featuring businesses and attractions in the Chicagoland area.
The streaming program showcases the makers in the local businesses providing visitors and residents with its craft. In addition, the CBS presentation is highlighted by the restaurants, attractions and other destinations.
The Shanty and Captain Porky's episode aired on October 9 (seen above), while The Vine's showing will be revealed on October 22 at noon. An additional viewing will be available on IGTV on Thursday, October 27, at 1 p.m.
At The Vine, while ambitiously starting an exciting expansion project recently, there were unforeseen underground building issues that caused a temporary closure and financial losses. Fully open and operational now, they serve as an anchor presence in downtown Grayslake. Owner Michael Pruitt has always been an avid Grayslake community advocate, so friends have mounted a drive to help recoup some of the costs. To learn more, continue here.
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Video Spotlight: #LetsSnapLakeCounty
Photo Contest
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VLC's #LetsSnapLakeCounty
Photo Contest runs through October 31. There is an abundance of beautiful, scenic, historical, adventurous, heritage, character and downright #InstaGood shots of Lake County. This contest encourages individuals to submit impressive imagery showcasing where they live, work, eat, play or shop.
This campaign helps us in curating updated imagery to showcase on our website. VLC encourages contenders to submit for the following five categories: Outdoor Photos, Family/People Images, Dining/Libations, Lake County Events, Video and Other Travel Culture (i.e., architecture, downtown areas, photo manipulation, shopping, drone, etc.).
In this video spotlight, we've featured myriad Lake County destinations as an extra push for participants to submit video content. This video features Chicago Botanic Garden, Six Flags Great America, Great Wolf Lodge Illinois, Ravinia Festival, Didier Farms, Mickey Finn's Brewery, Shakou Restaurant, Lumberjaxe Axe Lounge, Wildlife Discovery Center, North Point Marina, the Great Highwood Pumpkin Fest, Black Lung Brewing Co., Downtown Waukegan, Lake County Forest Preserves, SLYCE Coal Fired Pizza, Sunrise Beach and Wick n Ore Kitchen & Tap (formerly the Claim Company of Vernon Hills).
Your content can be shared too!
There’s a simple (and quick!) way to share your social content with us. Connect your Instagram Business Account via CrowdRiff, the visual marketing platform we use to manage our photo library, through this link: https://auth.crowdriff.com/app/lake-county/auth.
Once you click, follow the steps to authorize your Facebook account (which is Instagram’s parent company).
After you link your account, we’ll be able to view your posts, stories, @mentioned and tagged content. If you have any questions, please let us know. We look forward to promoting your business!
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Marriott Theatre in Lincolnshire Releases
Full 2022-23 Schedule
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The 2022-23 Marriott Theatre was released recently. The Lincolnshire Marriott Resort staple is wrapping up its first presentation of the 1964 Broadway smash and Tony Award-winning "Hello Dolly" on Sunday, October 16.
Nine equity shows round out the Lincolnshire stage's season with five musical adventures and three children's theatre productions. The Marriott Theatre also is highlighted by five more special events of artists singing the tunes of legendary musicians. You can continue below to view the upcoming shows.
- "Hello Dolly" (through Oct. 16) INFO »
- Southern Nights: Michael Ingersoll Sings Glen Campbell (Oct. 17-18) INFO »
- "A Christmas Story, The Musical" (Nov. 2-Jan. 1, 2023) INFO »
- "The Wizard of Oz" (Nov. 15-Dec. 31) INFO »
- Someday at Christmas John Mark McGaha Sings Stevie Wonder (Dec. 12-13) INFO »
- "Big Fish" (Jan. 25- Mar. 19, 2023) INFO »
- "You're a Good Man, Charlie Brown" (Feb. 14-Apr. 1, 2023) INFO »
- I Will Always Love You: Katie Deal Sings Dolly Parton (Apr. 1-2, 2023) INFO »
- "Damn Yankees" (Apr. 12-Jun. 4, 2023) INFO »
- "Buddy: The Buddy Holly Story" (Jun. 21-Aug. 13, 2023) INFO »
- "Elephant and Piggie's 'We are in the Play'" (Jul. 14-Aug. 13, 2023) INFO »
- "Gypsy: A Musical Fable" (Aug. 21-Oct. 15) INFO »
- Breaking Up is Hard to do: John Michael Dias Sings Neil Sedaka (Sept. 11-12, 2023) INFO »
- "Beautiful: The Carole King Musical" (Nov. 1-Dec. 31, 2023) INFO »
- "The Snow Queen" (Nov. 17-Dec. 31, 2023) INFO »
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Ravinia Brewing Co. in Highland Park
Wins an Award
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Ravinia Brewing Co. was recently awarded a bronze medal for its Diversey Station Juicy Session Pale Ale.
The Lake County Libation Trail partner was honored in the "Juicy Hazy Pale Ale " category with accolades at the Great American Beer Festival in Denver.
The award-winning brew is a tribute to the Highland Park brewpub's second home in the Logan Square neighborhood. The session suds attains hoppy yet juicy flavors. The "train station" adult beverage stands at 4.9% alcohol by volume (ABV) and rates at 12 on the Internationals Bitters Unit scale (IBU).
Congratulations to Ravinia Brewing Co. for a job well done. Cheers!
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