Department of Revenue (DOR):
The Department of Revenue issues licenses to retailers, annually renews licenses, collects fees associated with licenses and penalizes retailers selling tobacco without a license. It also offers retailers access to program staff who can answer questions about the law and provide support with compliance. For information about the law or licensing, visit go.usa.gov/xe999.
For questions or requests for DOR: TRL.help@dor.oregon.gov, 503-945-8120
Oregon Health Authority (OHA):
OHA conducts retailer education and outreach, and inspections to prevent sales to people under 21; shares information about changes to the law; and evaluates how well this law works. OHA also offers training, phone consultations and in-person educational visits that you can use to train your staff. For more information and access to resources for retailers, visit www.healthoregon.org/tobaccoretailsales.
For questions or requests for OHA: Tobacco.Inspections@dhsoha.state.or.us, 971-673-2283
Local (county or city) Public Health:
Local jurisdictions, including county public health departments, may provide further support to retailers. Information for local programs is available here, or reach out to Tobacco.Inspections@dhsoha.state.or.us to find out what activities may be happening in your area.