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Denver Water wants to let you know what to expect for its Lead Reduction Program in 2023.To see the progress made since the program launched in 2020, check out the program dashboard.
Customers enrolled in the program (see if a property is enrolled with our online map) should have received program information along with a water pitcher and filter in 2020, as well as replacement filters approximately every six months. We’ll continue to send replacement filters and reminders about proper filter use. We’ll also be sending water quality tests and conducting inspections at select homes to refine our inventory of where we suspect there are lead service lines.
Residents at properties identified for upcoming replacement work will receive a packet outlining the replacement process in more detail and asking for the property owner’s consent to allow Denver Water to move forward. Denver Water needs the consent form to complete work to replace the customer owned service line. We use a model that takes into account those who are most vulnerable and at-risk from lead exposure, underserved areas and planned construction activities to identify where we will be doing line replacement work the following year.
A map showing the 2023 work areas and other planned construction activity along with the anticipated timing is available at denverwater.org/Pipes.
Residents can continue to find information on the program at denverwater.org/Lead, call Customer Care at 303-893-2444 or email lead@denverwater.org.
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