Emergency
If you have an emergency or need urgent help, the following organisations may be able to assist:
Ambulance, Police or Fire Brigade
000 (Call 112 from mobiles)
24 hours a day, 7 days a week.
Call in the event of a medical, criminal or fire emergency.
University Security Services
02 9351 3333
24 hours a day, 7 days a week.
For emergency situations on campus (they will contact other emergency services if needed).
NSW Poisons Information Centre
13 11 26
24 hours a day, 7 days a week.
Telephone information about poisons that may have been ingested, medication overdose, and first aid for bites and stings.
Lifeline
13 11 14
24 hours a day, 7 days a week.
National crisis support and suicide prevention.
Mental Health Line
1800 011 511
24 hours a day, 7 days a week.
NSW telephone service staffed by mental health professionals to connect you to local care services.
QLife
1800 184 527
3pm – midnight, 7 days a week.
National counselling and referral service for people of diverse sex, genders and sexualities.
Beyond Blue Support Service
1300 224 636
24 hours a day, 7 days a week.
Telephone counselling and referral for depression and anxiety-related matters.
Link2home
1800 152 152
24 hours a day, 7 days a week.
NSW-wide information and referral service if you or someone you know is at risk of homelessness, or is homeless.
Alcohol and Drug Information Service
1800 250 015
24 hours a day, 7 days a week.
NSW-wide support and assistance for those affected by drugs, including friend and families.
Domestic Violence Line
1800 656 463
24 hours a day, 7 days a week.
NSW-wide support and referral service for anyone affected by domestic violence.
NSW Sexual Violence Helpline
1800 424 017
24 hours a day, 7 days a week.
Emergency counselling for anyone impacted by sexual violence in NSW (including friends, family and supporters).
Family Planning NSW Talkline
1300 658 886
8am – 8pm, Monday to Friday.
Telephone information, advice and options across a wide range of reproductive and sexual health issues.
Other useful services
Low cost and free food directory
View pdf
A list of organisations across greater Sydney offering free or low cost meals, groceries or food vouchers.
National Debt Hotline
1800 007 007
9:30am – 4:30pm, Monday to Friday.
Free telephone legal and financial advice on credit, debt and banking matters.
Tenants' Advice Line
1800 251 101
Mondays 10am – 1pm and Thursdays 2pm – 5pm.
Visit tenants.org.au for details of your local Tenants' Advice & Advocacy Service.
Immigration Advice and Rights Centre
02 8234 0700
Assistance with Australian immigration law for vulnerable people.
Migration Agents Registration Authority (MARA)
Find a Registered Migration Agent.
Law Access
1300 888 529
9am – 5pm, Monday to Friday (except public holidays).
Provision of free legal advice on a range of matters.
Fair Work Infoline
13 13 94
8am – 5:30pm, Monday to Friday (except public holidays).
Information and advice about Australia's workplace rights and rules, including awards and national employment standards.
Victims Access Line
1800 633 063
9am – 5pm, Monday to Friday (except public holidays).
For advice on how to access counselling and financial assistance and your rights as a victim.
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