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January 2023 Newsletter
New Year Message from our President
 
Happy New Year!  I hope you and your families all had a wonderful holiday season. 
 
Important Notice – The venue for our Suppliers Expo has been changed to Casa Mia at the Hawthorne in Berlin, CT.  The date has not changed.  It will still be held on Thursday, March 16th.  Registration forms will be emailed and mailed by mid-January. 
 
I had the pleasure of attending New England Cemetery Association Frederick R. Laffond Cemetery Management Seminar in early December in Sturbridge, MA.  Please read more about it in the article below. 
 
Pam Brown and I along with David Boyle of Cemetery Department of the Town of Chelmsford, MA are the committee planning the 2023 NECA Management Seminar.  If you have any suggestions on topics you would like to see, please send them to me. 

Best,
Maureen Crick Owen
CCA ANNOUNCEMENTS AND REMINDERS
 
REMINDER:  CCA membership forms and checks are due by January 15, 2023.  If you cannot locate your form, please contact Maureen Crick Owen at maureencrickowen@gmail.com or 203.733.4562.
 
ANNOUNCEMENT:  There has been a change of venue for the Suppliers Expo to be held on Thursday, March 16, 2023.  The event will now be held at Casa Mia at the Hawthorne in Berlin, CT.
 
2022 NECA Frederick R. Laffond
Cemetery Management Seminar

 
The 2022 NECA Laffond Cemetery Management Seminar was held at The Publick House in Sturbridge, MA on December 5-7, 2022.  Connecticut was well represented at this event.  In attendance were:  (photo at left, from left) Doak Marasco, Lisa Vaeth, Anthony Puglisi, Mary Anne Hawthorne, James Randall, Maureen Crick Owen, Chris Gehrke, Pam Brown, Hector Santiago and Dan Krueger). CCA members in attendance were (photo below right, from left) Lisa Vaeth, Doak Marasco, James Randall, Maureen Crick Owen, Anthony Puglisi, Charlotte Mahon and Pam Brown).  It was 1½ days of seminars packed full of information.  The speakers and their topics were:
 
Should Cremated Remains Rest in Peace: Barbara Kemmis, Executive Director of the Cremation Association of North America, reported on the results of CANA’s latest consumer research, which was conducted by Harris Insights & Analytics. The two main objectives of the inquiry were to quantify the number of cremated remains being held in US and Canadian households, and to gain insight into these families’ long-term plans for permanent placement.
 
How to Ensure Your Perpetual Care Funds Will Stand the Test of Time: Hayden Burris, HB Actuarial Services LLC, outlined the process and benefits of a Perpetual Care Fund analysis forecasting the next 100 years. The goals are to determine if you have enough funds, how likely you are to run out and, if you are going to run out, when is it likely to happen. The idea is that the sooner you know your funds are not likely to last long-term, the smaller the changes you will need to make in order to get back on track.
 
Cremation Memorialization: Barbara Kemmis and Scott MacKenzie, President of Mackenzie Vault. Inc., focused on aspects of the consumer research related specifically to cremation memorialization. The presentation outlined consumers’ knowledge and attitudes toward cremation memorialization.
 
Foundation to Finish – Planning AheadRay Leach, Northeast Regional Sales Manager for Cold Spring, and Rob Baker, Field Sales Manager, New England and New York, Matthews International, addressed burial and memorialization including topics about the different products, placement of the products and best practices for selling these products to families. 
 
Turf Alternatives and Ground Covers for CemeteriesWarren Leach, Landscape Horticulturist and co-owner of Tranquil Lake Nursery in Rehoboth, MA, discussed the use of ground covers as an alternative to grasses, highlighting energy savings, labor efficiency and an improved visual aesthetic.
 
Sustainable Practices for Landscape ManagementDoak Marasco, Manager of Strategic Partnerships for The Davey Tree Expert Company, discussed best management practices for tree care and turf that promote sustainability, how do plants add functional value to the landscape, how can you create awareness around the value of healthy landscapes and how is climate change creating new challenges to managing sustainable landscapes.
 
Embracing Cemetery TourismAshlynn Rickord Werner, Customer Success Manager in North America for PlotBox, discussed expanding public awareness of the significance of cemeteries and how they can serve as educational resources for the public. 
 
Cemetery Insurance 101Brennan Regan, Agency Principal and Cemetery Practice Leader at Regan Agency, Inc., covered insurance topics of interest to cemeteries, including Certificates of Insurance, additional Insureds, risk transfer, cyber liability, and the most common claims and how to prevent them.  
 
Ask the ExpertsDavid Boyle (Town of Chelmsford, MA), Joseph Cavallaro (Swan Point Cemetery, RI), Patrick Healy (Green Mountain Cemetery, VT) and Dan Krueger (Beaverdale Memorial Park, CT) were the panelists.  Pam Brown facilitated and started off with asking the experts a question.  From that point on, the attendees started asking questions and a conversation ensued. 
 
Of course, there was time to socialize with other cemeterians and suppliers.  We were entertained by UConn’s oldest all-male a cappella group, A Completely Different Note (photo at left), commonly known as CDN.  They sang classic rock, R&B and a few holiday songs.  Thanks to Pam Brown for getting them to entertain the crowd.  They were great!
 
Do you want to join in on this great learning experience and also have fun?  Mark your calendars for December 4-6, 2023.  It will be held again at The Publick House, Sturbridge, MA. 
 
Geographic Information System (GIS) - The Future Technology for Cemetery Mapping?
Cemetery operations require a wide set of tools and skills to fully encompass all the needs of running a cemetery. It is essential for efficient and effective operations that data is managed in an accurate and easy to use manner. Nearly all cemetery data has a common element that can be used to help for organization, management, and analysis - cemetery data can be linked to specific geographic locations.

In 1968, the concept of Geographic Information Systems (GIS) was born. Roger Tomlinson, a British geographer and innovator in computer software, in his paper “A Geographic Information System for Regional Planning” described a “computer based information system for the storage and manipulation of map-based land data” that he was able to put to direct use for the Canadian government’s system of land inventory. Through his combination of computer database systems and mapping, Tomlinson created the most useful tool for modern land management.

So what does GIS do? According to ESRI, the leading supplier of GIS software, GIS is a “framework for gathering, managing, and analyzing data”. It is rooted in the science of geography and allows users to integrate many types of data, analyze it based on spatial location, organize the information, and visualize it using maps and web map applications.

Many cemeteries today still manage their grave records with antiquated paper maps, even though the maps are essential for cemetery management and are used on a daily basis by management staff. Paper maps suffer from the same symptoms that lead to inaccuracies and difficulties in management: maps that are not up to date, that are vulnerable to destruction (water or fire damage), that have different copies with inconsistent versions of data, and that are not easily accessible or easy to use.

Using GIS to manage the cemetery records is an incredibly useful solution for cemeteries. With GIS, all the data can be stored digitally on the cloud. Visitors can find their loved one’s location and navigate directly to the grave site using their mobile phones. A cemetery’s sales staff can identify available spaces and their prices on the map as reflected in the cemetery record management software. The managers can receive, in real-time, essential insights regarding availability of inventory by customizable filters and analyze sale progress across the organization.

Example of web-based GIS application used for managing burial records
 
If you are looking to implement GIS mapping or looking to update your GIS mapping, you may want to consider the following before hiring a vendor:
  1. Who owns your mapping data? Since you are paying for the service of mapping your cemetery, you should confirm whether the product belongs to you. You should also confirm if the format of the product can be used in other commercial systems and not solely in the vendor provided software.
  2. Can the GIS map be sync’d with your current record management system? You might want to ensure the maps are being updated automatically and reflect accurately the information you have in your management system. As an alternative, you would want to make sure the map product can be loaded directly into your current record management system.
  3. How does the GIS map get updated over time with new inventory? You want to make sure an ongoing service or a tool is provided by the vendor to keep the map up to date with new inventory as you develop additional sections.

 

FLAGS AND FLAG HOLDERS FOR SALE
 
The Bristol Veterans Council Inc. have flags and flag holders available for sale.  The flags are American made and can fly year-round because of their quality.  We also have flag holders made of high durable plastic which have a circled wreath and, in the center, says "Veteran".  The price of the flag and flag holder is $10.00 a piece for less than fifty.  For quantities of fifty or more they are $7.00.  If anyone is interested, please contact:
 
Stanley J. Piotrowski
Treasurer, Bristol Veterans Council Inc.
P.O. Box 2634
Bristol, CT 06011-2634
(860) 589-7942
spio@comcast.net
 
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