Adjusting for better advocacy service
The requests for support from our Community Inclusion Advocacy Program have been increasing over the previous three years at an average rate of 33% per year. During the 2022-2023 year, we have seen another 14% average increase in each quarter. We are humbled by the trust of the community in the support we provide and the value given to our work.
We have discussed strategies to make sure we continue supporting people the best we can while staying aligned with our values.
Starting February 1st, 2023, we are shifting our advocacy support from an on-demand to a by-appointment system.
People can continue to expect a response to their first outreach to us within 24-48 business hours. After that, people will be assisted in booking an intake appointment with our advocates. Our advocates will also book follow-up calls and meetings based on their availability during designated hours to support people and families.
You can expect our same committed approach to advocacy that is person-centred, rights-based, collaborative, and solution-focused to build a world where everybody belongs.
We appreciate your patience and understanding as we adjust to this new way of providing advocacy support.
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