Dear Customers,
DeKalb County will be switching from bimonthly to monthly water and sewer billing in your area. Over the past few years, DeKalb County has made significant investments in both\ our water meters and our Advanced Metering Infrastructure (AMI) technology. This state-of-the-art technology enables DeKalb County to obtain your meter reading remotely, thereby eliminating the need for a physical visit to your property just to obtain a meter reading.
You should receive your first monthly billing statement beginning in January or February 2023.
Some benefits of monthly billing include:
• Receiving regular, monthly billing statements to assist with monthly budgeting.
• Access to more frequent and timely information about water usage, which is beneficial in two ways.
o Allows customers to adjust their water usage habits sooner in order to impact their next bill if they feel they are using too much water and
o Alerts customers sooner to potential issues or leaks in their private systems; and
• A more comparable usage record should customers have questions about their consumption.
www.dekalbwatershed.comIf you would like additional information, please visit , under the Billing tab (on the left side of the page).
You may also feel free to speak with a member of our Customer Service team by telephone at 404-378-4475, Monday through Friday from 7 a.m. – 7 p.m.
Sincerely,
DeKalb County