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ACT Shelter acknowledges the Ngunnawal, Ngarigu & Ngambri peoples as the traditional  custodians of the lands on which we live, walk and work.  We pay our respects to their elders, past, present and emerging.  Sovereignty was never ceded.
Always Was, Always Will Be *Aboriginal Land*    

 ACT Shelter Update

March 2023
Contents

CEO’s message  | ACT Shelter Forums - RTA Changes & "Evicted" | Housing ACT Waiting List | ACT Human Rights CommissionPlanning | 2023-24 Budget Consultation | Cost of Living InquiryACT Govt Consultations |Training Opportunities | Home Energy Program | Tenancy & Renting Network  Research - A Stark Reality

CEO's Message  

The process of Commissioning for Better Outcomes from services on the frontline of our response to homelessness has entered the ‘Invest Phase’ with tender documents distributed and being completed as I write.

From Shelter’s perspective, peak bodies like ours are the first sub-sector to be ‘commissioned’ and we have also participated in consultations which have resulted in a uniform Deed of Grant covering four broad outcome areas negotiated collectively with Directorates.  As a body that exists to agitate for systemic change that improves life outcomes by making our housing system work better for people the market fails, I feel it is important to provide a broader contextual analysis of where Commissioning for Better Outcomes at a local level fits nationally and internationally.

While it is vital that we work in genuine partnership with both Directorates leading this work, there needs to be an acceptance and acknowledgement of broader linkages between commissioning at a territory level and national policy agendas focused on competitioncontestability and productivity enhancing reform to sectors such as human services and social housing.   Indeed, the Productivity Commission has completed three inquiries into the extent of competition, contestability and consumer choice in the delivery of social housing, community services (including services for survivors of violence and support services broad enough in scope to capture many of the activities ACT Shelter’s organisational members undertake as business as usual.

A report, Competition Policy & Human Services: Where theory meets practice - Ensuring economic approaches incorporate the realities of experience, produced by the Australian Council of Social Service and Choice is worth examining for those who can find the time. Our ambit and membership is broad as we are the only ACT peak to adopt a whole-of-housing-system approach to our advocacy and analysis.

ACT Shelter remains supportive of the partnership approach. We are equally mindful that decisions to open up our sector to greater competition are beyond both Directorate and sector control.

Locating the commissioning effort in its broader context is an attempt by me to brief busy frontline providers on where to go to get more information. In so doing, my intent is that you have a fuller picture from which to determine where to direct priority effort as the invest phase concludes and we enter the deliver phase.

To stay informed of new developments, please feel free to bookmark the Commissioning Calendar in your favourite browser

Thank you again for your collegiality and commitment.
 

ACT Shelter Forums - RTA changes presentation & "Evicted" a film

We begin our ACT Shelter Forums for 2023 with two very different takes on tenancy and renting issues.   Let us know if there are Forum topics that you would like to see.
 

Residential Tenancies Act Changes


The long awaited amendments to the RTA will commence on 1 April. 

Join us on Monday 17 April for a presentation by staff from the Justice and Community Services Directorate. 



They will provide an overview of the changes and what they will mean, including:
  • removal of no cause evictions 
  • introduction of new termination grounds
  • rent bidding
  • gardening changes and
  • changes to support the implementation of minimum standards.
This will be followed by a Q & A session, and a light lunch.
To assist us with planning for the event please register your interest here


"Evicted"

Share housing stories are appearing more in our news and other media as an indication of the shortage of affordable homes.  Our forum in May will consist of an evening screening at the Kambri cinema (in partnership with ANU Film Group) of a new Australian film focusing on the experiences of young people navigating the private rental market and share housing.   Check out the trailer.

The screening will include a Q&A session with opportunities to speak with the filmmakers and also discuss issues raised relating to renting and share housing in the ACT.

To assist us with planning for the event please register your interest here.

Keeping up to date with housing issues

Follow us on social media to keep abreast of issues:

    daily detailed posts and links on housing and renting in the news/research and events such as forums, workshops and conferences.  
For those who prefer brief bites of information.           

Housing ACT Waiting List

We are all well aware of the HACT waiting lists however it is not easy to see how they are changing over time because HACT only show the current figure.  We update these tables as new figures are published to provide a comparison of the data.  The January figures below are currently on the Housing ACT website

Protecting the rights of people to access housing -

From the ACT Human Rights Commission

At the ACT Human Rights Commission, we promote and protect the rights of Canberrans who have occupancy arrangements and other informal accommodation arrangements or tenancy. This includes university accommodation, temporary or emergency accommodation, caravan parks, shared home arrangements, boarder/lodger agreements, and other less formal situations. 

Canberrans are also protected from discrimination and unfair treatment under ACT law. This means that you or someone you support don’t have to put up with discrimination or unfair treatment because of your accommodation status, immigrant or visa status, employment status, age, disability or family and carer responsibilities.

We provide a free and accessible complaint handling process.  Give us a call if you or someone you know: 
  • has a dispute regarding the terms and conditions of your occupancy, including the house rules, standard of amenities or payment of fees
  • are being asked to move out of an occupancy unfairly 
  • has experienced discrimination because of your accommodation status, age, race, sex, immigrant or visa status, disability, or any other reason protected by discrimination law 
All our services are free and confidential. You can contact us for an informal chat, or you can talk to us about making a complaint and learn more about how we handle complaints. 
Get in touch: 
See below for further information regarding occupancy dispute complaints: 
- Karen Toohey is the Discrimination, Health Services, Disability and Community Services Commissioner at the ACT Human Rights Commission.

2023-24 Budget Consultation:

Briefing for the Community Sector - 7 & 9 March

The ACT Government is seeking views and suggestions as to how the Government should prioritise and efficiently allocate the Territory’s resources in developing the 2023‑24 Budget.
Community Sector Briefing and Consultations

The Chief Minister, Treasury and Economic Development Directorate and ACTCOSS are hosting opportunities for community organisations to be briefed on the ACT Budget as well as provide feedback on community budget priorities to Treasury officials.

Reserve a spot via Eventbrite
Please RSVP to one online session by 5pm Thursday 2nd March to meet with Treasury officials on:
  • Tuesday 7 March from 3:30pm to 4:30pm, or
  • Thursday 9 March from 11am to 12pm, or
  • Thursday 9 March from 12pm-1pm (this session will be specifically for smaller organisations i.e. less than 5 paid employees).
To keep the discussion sharp and focused, each session will have a maximum of 25 organisations, and we request only one representative from each organisation. Please be ready to come to the meeting with a concise summary of the most essential investment that the ACT Government should include in the 2023-24 ACT Budget.

The Legislative Assembly Select Committee on Cost of Living Pressures in the ACT invites submissions to its inquiry

If you have something to say about the following topics, or cost of living pressures generally, they would like to hear from you:
  • Cost of living pressures faced by low and moderate income households that are not currently alleviated by ACT or Commonwealth Government assistance programs;
  • advice and ideas on how the ACT Government can further help address cost of living pressures;
  • recommendations to help inform the considerations of the Expenditure Review Committee of Cabinet in the Budget process;
  • longer term recommendations on cost of living trends to inform the development of future budgets; and
  • any related matters.
Please spread the word
The Committee wishes to gather a wide range of views and would like this information to reach as many people as possible. Please forward this email to any people or organisations you think may be interested. If you produce a newsletter, please include this information in your publication.  Cost of living pressures are affecting everyone, and the ACT Government is committed to making sure everyone can participate in this committee inquiry. Any community group or individual can get in touch with the Secretariat to express their interest in the inquiry. If you do this, the Committee may ask you to appear at a public hearing. You do not have to make a submission.
 
Make a submission
Information about how to make a submission is available on the Legislative Assembly website: Participate in an inquiry - ACT Legislative Assembly. The Committee is particularly interested in concrete, local, specific recommendations that the ACT Government could implement, as well as an explanation supporting each proposed recommendation.
 
If you make a submission, please wait for the Committee to publish it before sharing it with others. They will get in touch with you as soon as possible about whether the Committee has published your submission.
 
The closing date for submissions is Monday, 20 March 2023.
Further information visit the Committee website  or contact the Committee Secretary at LACommitteeCOL@parliament.act.gov.au or on (02) 6205 0129.

Other consultations and opportunities to participate 

Share your ideas & have your say on Government projects and initiatives across Canberra.  The YourSay goal is to involve Canberrans in the decisions that impact their lives. YourSay provides you with a range of ways to participate and share your ideas online.

You can participate by joining online discussions, voting in quick polls and taking surveys. Sign-up today to start contributing and to receive updates about other opportunities to join in the conversation.

Sign up for the e-newsletter to receive updates on engagement projects.
Join the YourSay Community Panel - the ACT Government's regular check in with Canberrans.  Become a YourSay Panel member and share your views on multiple issues and topics affecting the ACT via quick and easy surveys.

Training opportunities

Alcohol Prevention Package Training for Housing Sector

Alcohol Tobacco and Other Drug Association ACT (ATODA) is working with ACT Shelter, the Mental Health Community Coalition and Youth Coalition of the ACT to deliver a half day training program on alcohol and ‘the Audit’ - a screening tool developed by the WHO which picks up risky drinking.    The training for ACT Shelter is scheduled for Wed 17 May and we will be putting on an EOI in mid-March. We are reaching out to our ACT Shelter members and supporters to ascertain:
  • What time slot would suit people best - morning 9.30-1.00 or afternoon 1.00-4.30, and
  • Whether you would like it to be delivered face-to-face or online (a hybrid is not possible).
Please respond using this google survey by Monday 6 March.

You are welcome to forward this to any colleagues who may be interested.   The training is free and we are looking at recruiting approximately 20 community workers who interact with clients who consume alcohol in a hazardous manner and maybe be at risk of developing dependence.
 

Online Training

Clear Business Writing Skills - Understanding Professional Boundaries - Managing Complaints in Community Housing - Communicating with Assertiveness & Confidence - Handling Crisis Calls for Frontline Housing Staff - Managing Issues with Hoarding & Squalor - Reading people & Adapting your Communication - Time Management & Personal Organisation

These are just some of the online workshops available through the Australasian Housing Institute (ahi).  They are available to non-members but members can access discounted rates.   

The ahi goal is to unite and support the social, affordable and community housing sectors across Australia and NZ.  They work hard to create positive outcomes for their clients, local communities, and organisations.  This is done through a range of online workshops, events and networking opportunities designed to educate, empower and connect people working in the sector to others doing meaningful work and changing lives. 

Workshops and events tap into a diverse and growing network of educators – from innovators in the not-for-profit, social and community housing space, to mental health experts and customer experience strategists.  Events, webinars, online workshops and networking opportunities unite and support the housing sector across Australia, New Zealand, and worldwide.  Together building a brighter future.
 
Click here to see what’s on offer to the end of June 2023 at the ahi: https://www.theahi.com.au/events

Renters' Home Energy Program

If you're renting in the ACT, you can get free help to keep your home cool on hot summer days and reduce your energy bills.

An independent energy expert from the ACT Government's Renters Home Energy Program can do a 60-minute home energy assessment in your home or over the phone. They will give you simple, low-cost tips to be more energy efficient. As a bonus and for a limited time, you'll also get free energy saving items and either a cooling towel or a heated throw rug so you can be ready for the winter months!

Book your free consultation today. Call the Sustainable Home Advice Line on 1300 141 777 or email SustainableHomeAdviceProgram@act.gov.au. Find out more on the Everyday Climate Choices website

National Housing Conference - abstracts and save the date

10 - 12 October 2023 - The National Housing Conference (NHC) has been staged in partnership between state and territory governments and AHURI for over twenty years. Convened every two years and attracting over 1,000 delegates, it is the largest housing conference in Australasia. 

NHC returns in 2023 – to be staged for the first time since 2012 in the Sunshine state’s capital, Brisbane.

NHC is a 3-day forum where international and local evidence, best practice and policy come together to address challenges and develop the future shape of housing in Australia. NHC is the largest cross-sectoral housing event in Australasia and is a key platform for policy makers, housing and community service providers, researchers, and planners to shape improved housing outcomes across Australia

Abstracts

The submission portal for abstracts for the National Housing Conference 2023 - A way forward is now open and will close on Sunday 5 March 2023.

NHC23 has three major themes under the tagline of “A way forward” and your abstract should align with at least one of the major themes:
  • Community and wellbeing
  • Investment and supply
  • Innovation and collaboration
AHURI is  inviting abstracts that focus on a program, project or pilot that didn’t work, sharing the reasons why and what was learnt. This is a great learning opportunity, especially for other organisations who may be heading down a similar path.

You are also encouraged, where appropriate and applicable, to include people with lived experience/tenants/consumers as presenters.  If you intend to include someone with lived experience as part of the presentation, please indicate that in your abstract submission. For more information click here.

From the Shelter Office

Tenancy and Renting Network

While our ACT Shelter Forums provide members and stakeholders an opportunity to attend presentations on topics of relevance and interest as they arise, our Members' Survey last year received overwhelming support for a regular opportunity for people to network and share information specifically about renting and tenancy issues.

We see this as a mechanism to raise issues you have become aware of through your work and other networks that relate to private, public and community tenancies and also all other forms of renting, such as share housing, student accommodation, boarders and lodgers, caravan parks, crisis and transitional housing.

If you are interested in such an opportunity we encourage you to provide your details, preferences for frequency of meetings and other thoughts.

If you would like to know more and/or register your interest click here.

 

ACT Shelter Website

Remember to check out our website and provide feedback about things you would like to see on it.  

Research - A stark reality: Part one in a thought leadership series on housing choice and affordability for a growing Australia 

A new report by the Property Council of Australia has found the vast majority of Australians believe there is a lack of affordable housing supply in their local community, with a failure to plan for our growing population having the biggest negative impact on affordability.
The paper draws together community sentiment and a suite of data to paint the starkest picture yet of Australia as a global laggard in providing affordable housing for its people.
 
The report also flags potential solutions to the crisis. These include giving the Australian government’s newly-formed Housing Supply and Affordability Council the power to publicly scorecard and rank the states and territories on their housing supply efforts, and showing how governments can boost the supply of retirement living, purpose-built student accommodation and build-to-rent housing.
 
The sentiment survey in the report found 81 per cent of Australians believe there is a lack of housing that is affordable in their area, with housing affordability the second biggest concern among respondents, ranked only behind the cost of living.
 
Property Council of Australia Chief Executive Mike Zorbas said Australians are feeling the effects of years of inaction.  “We have to change things up. We can’t afford another decade of failure,” Mr Zorbas said. “Whether it’s owned, rented or social housing, we need to provide more opportunities to produce new and more housing options to meet our growing needs.
 
The sentiment survey found 45 per cent of Australians believe the government should arrange incentives to encourage developers to build more affordable housing stock for key workers like nurses, police and teachers. It also found 40 per cent of people want to allow more townhouses and duplexes to be built to boost housing stock.  The survey also found over half of all renters say they are renting because they have no other option on the table, with a third believing they won’t be able to purchase a home in the next five years.
 
“While a significant portion of people who rent feel trapped, another significant portion chose to and prefer renting because it suits them,” Mr Zorbas said.  “If you are senior Australian who wants to expand their quality of life in a retirement village, a student who wants a community conveniently based near their place of learning or a family who seeks the improved security of tenure that comes with Build-to-Rent housing you need governments at all levels to make investment in these options as affordable as possible,” he said.
 
According to Demographia’s International Housing Affordability 2022 Report, Australia was the sole nation with all of the major city markets ranked as severely unaffordable. Sydney was the second least affordable market among 92 surveyed, with all 5 Australian capitals measured sitting inside the worst 20 for affordability.
 
The Property Council report, which is the first in a series of reports as part of a broader thought leadership campaign around housing, focuses on three key pillars of choice, affordability and the need to plan for a growing Australia.
 
To view the full report click here.
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