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The relationship between lender and owner/operator is a complex one. Both have similar goals but different interests. “Each owner has a unique personality and agenda,” Cambridge Realty Capital President Andrew L. Erkes acknowledged. “It is important to understand their motives in order to develop an accurate picture of their individual needs.” Furthermore, asserted Erkes, if one must sum up the formula for a successful lender/operator relationship, it is ‘Listening and Communication,’ adding, “It’s impossible to over-communicate.”
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