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In this month's newsletter:
  • Notes from the Chair
  • Professional Development & Empowerment – Part 6: We Possess a Common Skill, a Superpower. Have you discovered the final and necessary skill for your advancement?
           By Quenesha Caballero and Carla Gonzalez
  • From Workplace to Community – 5 Recommendations to Build an Inclusive Work Culture
           By Quenesha Caballero
  • Love and Work: How to Do What You Love, and Love What You Do
           By Grace Fransisca
  • 2023 Excellence Award Nominations Closing on Friday, March 3 at 11:59 pm
  • Upcoming Workshops and Events
  • AMG Event Recaps
  • Save the Date! 2023 Annual Leadership Conference
  • UCLA Executive Education Update: Upcoming Programs for Spring 2023
  • UCLA Management Job Postings
  • AMG Board Spotlight: Ayanna McLeod
  • Media Recommendations of the Month
  • Monthly Thoughts
NOTES FROM THE CHAIR

This February, AMG wants to focus on love, work, and their connections. We all spend so much time at work and always focus on our next role or what we aspire to do. We thought reflecting on our current position and considering why we chose it would be a great exercise. What was it about the role that made us want to apply? How has your current position helped you connect with your strengths and passions? What is it about the job that you love?

We all have aspects of our job that we don’t find as interesting, but research suggests that it is important for us to find some joy in what we do since we spend so much time doing it. If you have trouble remembering why you chose your role, think about reframing how you look at your job. Think about the bigger picture of what you are contributing to. At UCLA, we are preparing future leaders, future doctors, scientists, musicians, and most of all, contributing to research, teaching, and service.   

If you cannot find an outlet for your interests and strengths in your current position, you could volunteer for a new project, mentor others in your department, or join an organization that provides that outlet. There are opportunities at UCLA to utilize those strengths and give back in a way that makes you feel good about what you are doing and gives you a sense of purpose and belonging. I joined AMG to give back and feel more connected to the campus. AMG has renewed my purpose and allowed me to gain new skills.

We hope that you can find love in what you do and employ your talents in a project you are passionate about!   

Patty Gonzalez Johnson 
Chair, Administrative Management Group

Professional Development & Empowerment –
Part 6: We Possess a Common Skill, a Superpower. Have you discovered the final and necessary skill for your advancement?
 

By Quenesha Caballero and Carla Gonzalez

We all possess the skill of influence; however, it is a skill that we must develop by investing in it and using it to advance our careers. Influence empowers professionals to advance projects and new opportunities. This is achieved by honing in on the attributes needed to build trust and credibility. To start, assessing your attributes and learning more about developing them further is important. There are endless resources to help professionals assess and provide them with the tools to strengthen them. Second, obtaining feedback from our peers, managers, and professionals in aspiring positions is necessary. Lastly, developing a strategy on how to effectively influence leadership to support your career and projects with room for flexibility will assist with providing you with a roadmap to your future.

Professional Influence Attributes:

  • Emotional Intelligence
  • Networking
  • Your Brand/Vision
  • Share what you do
  • Develop a specific expertise

It is important to note that building and developing professional influence takes time, effort, and attention. Nonetheless, with professional influence, people are empowered to advance their personal projects and careers. This means they are more likely to receive recognition and be on the radar of leaders more regularly, which means they are among the first consideration when it comes to new opportunities. Professional influence continues to emerge as an important determiner of success; whatever your career goals may be, there are clear advantages to developing your professional influence. Thank you for joining us through the 6-part series; this piece concludes the Professional Development & Empowerment Series.

Reference: https://www.kornferry.com/insights/featured-topics/diversity-equity-inclusion/empower-underrepresented-groups-in-the-workplace

From Workplace to Community –
5 Recommendations to Build an Inclusive Work Culture

By Quenesha Caballero

When workplaces make a greater effort to promote inclusion, it has a beneficial effect on innovation and creativity. This, in turn, leads to greater employee retention, higher organizational performance, and improved employee engagement. With this in mind, below are five recommendations to build an inclusive work culture and community one brick at a time.

  1. Consider hosting a diversity potluck or creating a diversity cookbook that will encourage teammates to share food from their cultures, which will not only increase employee engagement but it will provide the opportunity for greater interdepartmental networking and improved social bonds. The potluck also encourages and celebrates diversity in the workplace, which is an inherent advantage of having a multitude of unique perspectives.
     
  2. Contemplate creating a formalized space to give praise and recognition on Microsoft Teams or card submissions to a designated person or group to acknowledge teammates when they are going the extra mile, helping when needed, and or contributing outside of their standard call of duty will assist in instilling a sense of belonging.
     
  3. Integration and implementation of leadership inclusion initiatives and training on Cornerstone or LMS will give the leaders time to reflect upon their individual journeys when exclusion occurs so they can empathize with prospective feelings that may surface. When the connection is made, the leader is likelier to create and foster an inclusive work environment.
     
  4. Using surveys and data to assess the needs and preferences of each team member frequently, on a regular and consistent basis, will be beneficial in guiding leaders to design the most effective plans for their team and promotes inclusion when goals are set and constantly cultivated with the evolution of the team as a whole and each individual team member. To include, but not limited to, ideal team-building events, group social interactions, etc.
     
  5. Holding reoccurring optional support groups with themes focused on relatable topics, which provides a safe space for teammates to share, listen in and/ or engage with one another, can assist in creating a bond amongst teammates as well. These events will be hosted by teammates that receive appropriate training, such as emotional intelligence or peer support, before the group meetings which will equip everyone on how to be supportive within the support group setting.

Reference: https://www.linkedin.com/pulse/5-ways-foster-inclusion-workplace-theresa-worthy/

Love and Work: How to Do What You Love, and Love What You Do
By Grace Fransisca

So often we hear the adage “Do What You Love,” but the truth is, finding what we love and loving what we do can be a challenge – finding out what engages us, what makes us thrive, and how we can find what we love to make us stand out. I recently read a book by Marcus Buckingham, “Love and Work: How to find What You Love, Love What You Do, and Do It for the Rest of Your Life,” which I thought was apropos for this month’s newsletter theme when all of us are hit by Cupid’s arrow and love. Buckingham said there’s no space between love and work, and what we experience at home will affect what we feel at home because leaving work at work and home at home is difficult.

To find fulfillment in your work, you need to work through all the noise and find love through your work, not just despite your work, because love and work are inextricably linked. Work doesn’t simply mean a “job,” and I think this is where many of us get stuck. If we define what we do as a job, we begin to look at our work as an antagonist of love. However, suppose we break free from the conformity of finding the intersection between doing what we love and how we contribute to others. In that case, we can decode our love and turn them into our most powerful expression, which would help us be a leader who makes lasting changes.

By finding the intersection where love and workflow are in an infinite loop, we can feel the energy of one fueling the other and find ourselves living a more fulfilling life. Thus, as Buckingham said, the only that we can make a lasting contribution in life is to understand what we love deeply and to live a life we love, you must deeply understand how to contribute to others.

We are still accepting nominations for the 2023 Excellence Awards, which honor outstanding managers and staff who have made significant contributions to their organizations and campus. Please see below for the three awards:

  • Distinguished Career Award recognizes an individual who has led a distinguished career over a significant period of time at the University, shared invaluable institutional knowledge with others, and made important contributions to the campus as a whole.
  • EXCEL Award honors management excellence by recognizing an individual with a demonstrated record of accomplishments and who exemplifies the leadership qualities that UCLA values, such as innovation, collaboration, and creating a positive work environment.
  • Rising Star Award spotlights an individual with high potential to make a positive impact throughout their career and who has established a leadership role on campus while pursuing training and development opportunities for career growth.

Click Here for the Nomination Form. Please ensure that the entire nomination packet is submitted as one PDF.

Upcoming Workshops and Events
Register
Register
AMG Event Recaps
Marcus Castain, Associate Director for Anderson School of Management MBA Education & Career Advising for CleanTech, Entrepreneurship, and Social Impact, provided a plethora of resources and tips on how to put the best resume and cover letter. One important piece of information he highlighted was finding your “value proposition,” i.e., what are you bringing to the table (skills, experience, education) that align with the job description. He suggests that a cover letter should be straight to the point (no more than 1 page) and that a résumé should also be concise (no more than 1 page unless you have extensive experience). Castain also notes that the idea of a “good” resume or cover letter is subjective and specific to each position and industry, and thus it’s best to emphasize the concepts and not focus on templates that can be copied. In fact, he recommends that each cover letter and résumé should be tailored to each job being applied. Additional resources can be found on LinkedIn Learning which has a plethora of career management videos and resources.

Chris Weber serves as the Assistant Dean of Business Transformation for the UCLA Anderson School of Management. In this workshop with AMG, Chris provides tips on how to package your story, which is informed by your value proposition; he recommends using The Three Things Structure and to think of presenting your interview response as a diamond shape, starting with a thesis to answer the question presented, followed by the situation, action, and concluding with a recap of the result.

In this hands-on discussion workshop, David Cooley provided tips on how to navigate and master LinkedIn. Throughout our discussion, David provided information on how to take advantage of all that LinkedIn has to offer, including LinkedIn Learning, customizing your profile URL, and catching up on news and headlines that are related to your work and industry. He recommended that users update their profiles often, engage in conversations and posts, and connect with others to grow their network and stay visible.

Recordings and resources of past events (if available) can be found on our website.
SAVE THE DATE!
2023 ANNUAL LEADERSHIP CONFERENCE
This leadership conference will provide a full day of keynote speakers and professional development workshops. Both managers and staff will be inspired by fresh ideas and discussion, begin to rethink the status quo and leave ready to tackle challenges in creative and innovative ways.
 
Monday, April 10, 2023
8:30 am - 4:00 pm
UCLA Luskin Conference Center
425 Westwood Plaza
Los Angeles, CA 90095
amg.ucla.edu

Registration details will be forthcoming!
UCLA Executive Education Update:
Upcoming Programs for Spring 2023

Executive Program March 4 - June 25, 2023 (Blended: Live Online & In Person) In this intensive 4-month certificate program, rising executives, professionals, and entrepreneurs gain high-level strategies and perspectives that span the enterprise, taught by the same renowned faculty who teach in our MBA degree programs and offered in a blended format, with once-weekly sessions live online punctuated by three 3-day immersions, with the kick-off and concluding immersions taught in-person, on campus.
Learn More

Women's Leadership Institute March 30 - June 8, 2023 (Live Online) A transformative leadership journey, this Institute produces smart and savvy leaders skilled at navigating hidden obstacles to career advancement, capable of generating sustainable organizational value, and ready to take their careers to the next level.
Learn More

UCLA Management Job Postings 
For a list of recent management job postings, click here!
What is your name, title, and department?
Ayanna McLeod, Office Manager, Real Estate | Planning, Design, & Construction, UCLA Health

How did you get started at UCLA (and how long ago)?
I was hired as a clerk in the Department of Surgery at the David Geffen School of Medicine in 1995. 

What advice would you share with individuals seeking to further develop their careers at UCLA?
Be teachable. Take advantage of opportunities to learn through taking Training & Development Courses. Get involved in organizations like AMG and network.

What is the best advice you have ever received?
Lead with kindness, and don’t think of yourself more highly than others.

What do you consider one of the most important skills to succeed at UCLA?
Value the work that you do and demonstrate a strong work ethic.
Podcast
Listen to our #AMGoals episodes!
Check out a mini-series of conversations by your AMG members where professional challenges are discussed — with a new topic every Thursday!

Let us know your thoughts and topics you would like #AMGoals to discuss! 
Useful Articles
In the current talent revolution, there’s renewed focus on jobs, employers, and career advancement—and perhaps most of all—whether you’re happy and loving what you do. It’s worth giving intentional thought to whether you love your work and whether it’s fulfilling. It is, after all, a majority of where you spend your time.
Amidst a rapidly spreading and deadly virus, a global economic crisis, and civil and political unrest that’s ripping at the fabric of society, it’s hard to feel inspired about much of anything these days — let alone your job. But while it’s understandable now to feel that your work has lost its purpose, rekindling it ought to be a top priority. What can you do to shift your perspective? Reflect on what you care about and what motivates you. Think about why you wanted to work at your organization in the first place. Remind yourself how the work you do affects others. You don’t need to be curing diseases or saving endangered species for your work to have meaning. Reflect on the projects that invigorate you, and consider the interesting problems your organization is tackling. Look, too, for ways that your purpose can be personal. You might, for instance, coach a younger employee or help a member of your team who’s struggling. Putting yourself forward, even in small ways, can be replenishing.
Being happy at work and loving what you do is an overall productivity booster and enhances performance. People who enjoy their jobs are more likely to be optimistic, motivated, learn faster, make fewer mistakes, and better business decisions.
Book Recommendations
Our most commonly held formula for success is broken. Conventional wisdom holds that once we succeed, we’ll be happy; that once we get that great job, win that next promotion, lose those five pounds, happiness will follow. But the science reveals this formula to be backward: Happiness fuels success, not the other way around.

You've long been told to "Do what you love." Sounds simple, but the real challenge is how to do this in a world not set up to help you. Most of us actually don't know the real truth of what we love—what engages us and makes us thrive—and our workplaces, jobs, schools, even our parents, are focused instead on making us conform. Sadly, no person or system is dedicated to discovering the crucial intersection between what you love to do and how you contribute it to others.

In this eye-opening, uplifting book, Buckingham shows you how to break free from this conformity—how to decode your own loves, turn them into their most powerful expression, and do the same for those you lead and those you love.

The Happiness Hypothesis is a book about ten Great Ideas. Each chapter is an attempt to savor one idea that has been discovered by several of the world's civilizations—to question it in light of what we now know from scientific research, and to extract from it the lessons that still apply to our modern lives and illuminate the causes of human flourishing. Award-winning psychologist Jonathan Haidt shows how a deeper understanding of the world's philosophical wisdom and its enduring maxims—like "do unto others as you would have others do unto you," or "what doesn't kill you makes you stronger"—can enrich and transform our lives.
Helpful Videos
There are three billion working people on this planet, and only 40 percent of them report being happy at work. Michael C. Bush shares his insights into what makes workers unhappy -- and how companies can benefit their bottom lines by fostering satisfaction.
Happiness depends on the goodness of our jobs, and those good jobs are made not found. Shane J. Lopez, Ph.D., is the world’s leading researcher on hope. His mission is to help people of all ages exercise some control over what their future can become and to teach them how to aim for the future they want in school, work and life. He is also one of the most vocal advocates of psychological reform of America’s education system. He helps schools function less like impersonal factories and more like dynamic human development centers that help students achieve the meaningful futures they say they really want – including a good job and a happy family.

MONTHLY THOUGHTS


Comics of the Month:




FEEDBACK
What do you want to see in future issues of the AMG Newsletter?
Please e-mail us and let us know! amgbruin@ucla.edu


NEWSLETTER EDITOR
Julio Gonzalez, AMG Communications Liaison

 

The UCLA Administrative Management Group (AMG) is devoted to the professional development of managers on campus, and those who aspire to become managers.

AMG is a campus organization whose mission is to:

  • Provide opportunities for professional growth and development
  • Create a forum for effective communication between academic, administrative and service managers and professionals at UCLA
  • Become a sounding board for implementing new processes
  • Provide the University with a pool of talented professionals
  • Establish a vehicle for discussion of common concerns, challenges,
    and solutions; and to share knowledge and expertise
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