One of the most common issues people encounter with Duo is getting it set up again when they get a new mobile phone. This issue is exacerbated when you also use Duo Mobile as an authenticator app for third-party services like Slack, Facebook, or PayPal.
Happily, Duo Mobile includes a built-in backup feature called Duo Restore that can save you a lot of hassle the next time you replace your phone. Duo Restore backs up your Duo accounts and settings to Google Drive (for Android devices) or iCloud (for Apple devices) so that you can easily restore them on a new phone.
Help the UC Davis Library better understand how e-books and e-book applications are used for curriculum and research. This brief survey should take no more than 5 minutes to complete, and responses are confidential. Take the survey by March 24.
WANTED: "Google Chrome" is damaged and can't be opened
If you receive this error message when trying to launch the Chrome browser on a Mac, we'd like to hear about it to help us troubleshoot:
"Google Chrome" is damaged and can't be opened. You should move it to the Trash.
If you receive this error, please email lshelp@ucdavis.edu with the requested information:
What is your LS/DSS tag number and Mac serial number?
Attach a screenshot of the error, if possible.
Were you using the Google Chrome application just prior to receiving the error message?
Did the error occur just before or after a macOS or Google Chrome update?
What versions of ,acOS or Google Chrome were installed both before and after the error?
Thank you in advance for your support with troubleshooting this issue!
For the fastest service, please email us at lshelp@ucdavis.edu or call us at (530) 752-8800. Since we use a shared campus ticketing system, tickets submitted via the web (ServiceHub) sometimes route to the wrong IT group. By emailing or calling, you ensure that your ticket reaches LS IT right away.
Never Accept an Unexpected Duo Prompt!
If you receive an unexpected Duo push prompt, that's a strong sign that attackers are attempting to compromise your UC Davis computing account. NEVER accept a Duo prompt that you didn't initiate! If you receive an unexpected Duo prompt, please report it to LS IT promptly.
Overleaf Available at Discount
Overleaf is a popular, graphical, web-based editor for LaTeX documents, which are often used in scientific publications. Overleaf Standard subscriptions are available under a group license through LS IT for $65/year (as compared to the normal cost of $199/year).
UC Davis Phish Bowl
The UC Davis Phish Bowl is a fast place to check whether a suspicious email you've received is phishing or legitimate.
Letters and Science IT
Monday - Friday 7:30AM - 6:00PM
530-752-8800 lshelp@ucdavis.edu
2235 Social Sciences & Humanities
