April 3, 2023
 Effective April 1, 2023
The Board of Directors has adopted a new Rate Order which establishes Polices, Procedures and Rates, Fees and Charges for water and sewer services.
To view the Rate Order in it's entirety, click HERE.
 There are no changes for residential water or sewer rates!
** COMMERCIAL SEWER RATES **
Due to increased flow from commercial customers, there will be an increase to Commercial Sewer Rates. Base Rate will not change, but Volumetric Rate will increase from $6.76 to $8.57 per 1,000 gallons - an increase of $1.63.
** CUSTOMER DEPOSITS **
Our previous policy was to apply deposits to customers’ final bill. Our Board of Directors has changed this policy, and now customer deposits will be refunded after 24 months of consecutive on-time payments. Deposits will be applied to eligible customers’ monthly bills.
As always, if you have any questions about these changes, please reach out and let us know!
Phone: 682-831-4600
Email: Send Email
District offices will be closed on Friday, April 7th in observance of Good Friday. If you have a water or sewer emergency, please call 682-831-4600 for immediate assistance.
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The Board of Directors regular meetings are held on the third Wednesday of each month at 6:30 p.m. in the Svore Municipal Boardroom, 100 Municipal Drive, Trophy Club, Texas, 76262.
Meeting days are subject to change. As always, public attendance is invited and encouraged. To view the agenda and other information for these and other meetings, please visit our Agendas & Meetings page. You can also access the video replays by visiting us on YouTube.
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Bills are automatically sent out around the 1st of each month. Payment is always due on the 20th of each month or the next business day if the 20th falls on a weekend or holiday. To avoid disconnection of your service, please make your payment on time.
If you cannot pay your bill by the due date, please call our Utility Billing office at 682-831-4600 to make alternative payment arrangements before service is discontinued.
Need a last-minute option to pay your bill? Payments made on our website post to your account immediately and there is NO CHARGE for this service. Visit our website at https://tcmud.org/ and select "Make a Payment" from the home page. Click HERE for more information on using your online account to view or update account information, make payments, or change your billing options. You can also pay your bill at our office at 100 Municipal Drive, or drop a check in the locked payment box in our parking lot.
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Year-Round Watering Restrictions in Effect
The Year-Round Water Management and Conservation Requirements in Trophy Club Municipal Utility District No. 1 Drought Contingency and Emergency Water Management Plan contain twice per week watering restrictions. Please water according to the following schedule:
- Residential addresses ending in even numbers may water on Wednesday and Saturday.
- Residential addresses ending in odd numbers may water on Thursday and Sunday.
- Non-residential locations (commercial, HOA, common areas, medians, etc.) may water on Tuesday and Friday.
- No watering is permitted on Monday.
- No watering is permitted between 10:00 am and 6:00 pm on any day.
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