SDN Insider Newsletter - 11 May 2023
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Dear Service Design Insider,

Let‘s celebrate the month of May as our SDN Member Month.

We are putting the spotlight on you! Here’s a list of opportunities that you can enjoy this month!

Let’s welcome the month of May full of energy and enthusiasm!

Happy reading, service designers! ✨

Warmest regards,
Birgit


For the SDN Community
Birgit Mager
SDN President

🐥 Get early-bird tickets for the Service Design Global Conference, a hybrid event on October 5th and 6th. Pre-conference workshops and meet-ups are also scheduled on October 4th! Early-bird in-person tickets are limited in quantity - so hurry, don't wait before it is too late! Grab the discount today! See you in Berlin or online via Hopin!

Tickets are available here

Our Call for Speakers is now closed. Thank you to all who submitted their proposal! We have received more than 170 submissions which are currently under review. Notifications regarding the acceptance status will be sent by end of May.

Click here for more information about the conference

Attention change makers of tomorrow! SDN Young Talent Board is fired up because we've got an incredible lineup of activities for SDN Next Gen Conference, including Speed Networking, inspiring Keynote Presentations, thought-provoking Professional and Young Professional/Student presentations, interactive Workshops, and a session to demystify the Service Design AwardVisit our website for a thorough read of the activities you can expect at #SDNNextGenCon. Join us online on May 26th and 27th. Be part of the hype. 

Tell your friends and register together

✨ Bring colours to the Service Design Global Conference! ✨ We seek ambassadors to spread the word about this year's Global Conference! If you want to raise awareness about Service Design and help us promote this hybrid event on October 5th and 6th, this role is for you! We are looking for a diverse and engaged team to have fun with us in this exciting challenge! 😎

Let your voice be heard

The Service Design Network (SDN) is pleased to announce that we are now officially accepting proposals for cities to host the next Service Design Global Conference in 2024. Playing host to Service Design Global Conference is an excellent opportunity to put your city and chapter in the spotlight. We welcome your proposal to take on this high-profile role and to showcase what makes your city so unique to our global community!

Host the Global Conference in 2024

Showcase your innovative Service Design solutions  by entering the Service Design Award 2023! Don't delay! Final deadline for submission is on June 30th. Submit your project before the deadline and be recognised as a finalist! As a Service Design Award winner, you gain international recognition at the Service Design Global Conference 2023 stage and a dedicated episode with the Service Design Podcast!

Find out how to enter here

For a limited time only, we offer our professional membership at a discounted price. Becoming an SDN member has many benefits that can help you take your career to the next level. Plus, you'll have the chance to connect with like-minded professionals worldwide. Expand your network and be open to new career opportunities!

Find out more

Happening today! You are all invited to join our SDN Global Café event series. Interested? Grab your coffee on May 11th at 4 PM CEST. Join this edition designed specifically for those responsible or involved in driving customer-centric transformation, by design. This event will help you understand the do's and don'ts of customer-centric transformation and provide you with real-life success stories and failures to learn from.

Open to all: Register now!

We invite all SDN members to create an ethical digital world and by doing so reduce the digital divide!In this upcoming session, Kaisa Alapartanen and Anna Pyyluoma from Gofore will present more about ethical design. Save the date and join us on May 25th!

Join and connect with us
Climate change, the rise of artificial intelligence and increased global uncertainty will usher in radical changes over the coming decades. We can't predict the future, but as service designers we can identify possible opportunities, manage risks, and work towards a preferred outcome. In this two-part online workshop, we’ll introduce the concept of developing a futures mindset on a service design project, scanning the horizon for possibilities, and applying that insight to make better decisions in the present. 
Register now
Customer Experience is only one part of service design. How do we transform business processes effectively by focussing on the employee? Service design gives the opportunity to make an impact in all three places. That’s why it’s helpful to think of staff delivering services as customers of your organisation and services too. Join this public sector event brought to the community by the Service Design Academy and the SDN Academy. 
Enroll today
The launch episode of Service Design YAP features Tobias Revell, a multidisciplinary designer, the leader of Arup's Futures team and a fantastic story teller.Listen to this podcast episode to learn about: Establishing a successful futures practice, Perfecting the art of networking as a designer, How contemporary art can highlight corporate green washing and much more.Listen to the podcast then click on the survey in the show notes to let us know how we can make future episodes more valuable (or entertaining) for you. Service Design YAP is the SDN UK Chapter's community podcast.
Listen here

As service designers, we recognise the importance of our work in these uncertain times, which is why we're excited to announce that this year's Service Design Day (June 1, 2023) will continue the 'Do Good - Give Back' campaign. With its launch, we invite all practitioners, students, agencies, and academics from all across the globe to join in and lend your support to those organisations most in need of your services. Come and join us!

Celebrate with us
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Service Design Network GmbH
Mülheimer Freiheit 56
51063 Cologne
Germany

E-mail: info@service-design-network.org

Commercial register number: HRB 72523
VAT number: DE277427318
President: Prof. Birgit Mager, Vice President: Jesse Grimes
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